"We placed our order on October 20. A short while later, our bank informed us that our Mastercard had been compromised in a fraudulent international transaction. We immediately cancelled our Mastercard and updated our Webvitamins payment method to a valid credit card on Webvitamins' website and further informed them of our doing so via their online email. Two days later, on October 22, we received a reply from Customer Care that our new payment method had been received and our order would ship that day. A few hours later, however, we received another email saying there was "a payment processing problem." When checking the status of our order, we also found that the "Free Shipping for Orders Over $25" originally offered when we first placed our order was no longer being in effect, and that even more troubling, there was NO actual total charges for our order that we could discern on the website. We sent Customer Care an email to that effect, including a copy of the "Free Shipping" promotion that should have applied to our order. Several hours later, we received yet another email entitled, "Order Delay Notice" with NO explanation whatsoever. Long story short: we placed our order on Saturday, October 20.
After an enormous amount of undue hassle, we did not actually receive our order until Friday, November 2. Consequently, we will NEVER again purchase anything from Webvitamins and will further advise all of our friends and family against doing business with this deceitful retailer. "
"WebVitamins has always been prompt with the orders & very good at what they do . Love these people !"
"Excellent website - easy to navigate and use."
"I always get good service from WebVitamins."
"Excellent service and great prices. I would definitely repurchase my items from WebVitamins."
"The product arrived safe and sound. We're very pleased with it!"
"No problems in ordering, super fast delivery, plus the vitamins were packaged with dry ice as they needed to stay cool...I have ordered these probiotics from other vitamin sellers and they have not been packaged correctly. Thanks for knowing what you are doing WebVitamins!"
"As Always everything went smoothly. I live 100 miles in any direction from any store and therefor shop a great deal over the internet. It is always a pleasure to oder exactly what I need from WebVitamins. I really appreciate the information about shipping you send through email and care with which the order is packed, no breakage. Thank You!"
"I have just used the WebVitamins site for the second time. I have compared pricing with one of the major suppliers and found that the pricing is better and the ease of ordering has made me now change my way of purchasing my vitamins. On line with Web Vitamins is the way to go for me in the furture....thanks webvitamins...in todays fastpaced world you have made my life easier and at a comparable price....."
"Was delivered in time, good quality. Thanks a lot!"
"Your prices are excellent and so is your service!"
"Great company. They are set up so it is very easy to reorder previous items. Prompt delivery."
"Better prices than health food store, even with shipping, and shipping prices are reasonable."
"Love the peach flavor liquid Vitamin B. "
"A nice selection of quality products that's priced right, and they always get my order out quickly.
I've been buying from WebVitamins since 2007, and I've never had a problem."