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Product & services pricing
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Customer service:
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Verified
5/5

2006-04-18

"Clean transaction. ordered oem outlook 2003. good shipping time. quick reply to email question. registered with microsoft with no problems. best price too."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
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Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
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Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
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Being knowledgeable
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
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Customer service being knowledgeable
Customer service resolving problems
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Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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