Web Linens Inc

2 reviews
1.00 / 5


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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
ResellerRatings
Verified
1/5

2015-02-03

"They sent the wrong Item... contacted them . no answer.. contacted paypal .. They answered immediately.. contacted me and said they would send return postage... since it was their mistake.. they don't do return postage.. They did not send .... I escalated the problem with paypal. asking again for the ups ticket or a complete refund... Pay pals response was ...they do not do return postage Where is the .. sorry we made a mistake how can we help you to make up for this mistake"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
1/5

2012-02-23

"Not happy with this merchant. Bought Cal King waterbed sheets. Too small - on second night they became untucked on sides. We used Wamsutta sheets for this bed for 15 years or so - they NEVER came untucked of were any problem. Called customer service, they say they can't be returned because we used them. Catch 22? No - just lousy customer non-service. I won't ever consider this merchant for any future purchases. Bye!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges