ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


1/5

2022-03-22

Most unprofessional company

"I have been an event planner for over 10 years. I have placed many orders with multiple different countries. I have never dealt with a more unprofessional company. They are unaware of what their inventory is, they allowed me to place a order. They were out of stock on the items and never called me to let me know. They instead emailed me at 7pm asking me if it was ok to ship my order without the items. I replied yes. Instead I find out the next day my order was never shipped even after I had called their company over 3 times the previous day to inform them the urgency of needing the items. I placed multiple calls to the company to see if my company will ship today since it didn’t ship yesterday , they can’t find my order, they don’t have a manger available, it is now 11 am and they still don’t have a manager available. I express to them how unhappy I am with how they conduct business and that I will be writing a bad review on them and shortly I receive a email from them saying they have cancelled my order because I said I would use my first amendment right of freedom of speech and make others aware of how badly they conduct bussiness

This company has no structure , no customer service and horrible communication
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-09-14

how beautiful

""Great floor - looks perfect laid down, easy to fit, no issues at all. Prices were competitive and customer service (contacted to get a quote) excellent. Recommended.""


5/5

2020-07-03

Aqua tiffany table runners

"Im very happy with my purchase they polyester and the same color cant wait to use it at my wadding"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-01-25

Pleasantly surprised!

"Thank you so much! It arrived in time for My Daughter's Baby Shower and I am impressed with the linens I purchased. Great doing business with your company and again Thank you so much... Awesome!
Sincerely, Cynthia.
"


5/5

2017-12-07

Their service and value is exceptional

"I needed some linens in a hurry and paid for expedited shipping. I received an email from Weddinglinensdirect.com telling me that they had changed the shipping charges to a lower amount because based on my proximity to their warehouse, they were sure they could get my order to me on time without the need to pay for expedited shipping. An hour later I received an email from UPS to tell me my order would arrive the next day. Now that is what you call 5 Star Service ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2017-07-25

Good.

"Easy shipping/tracking, came quickly. Was pretty wrinkled and hard to get out with the sparkles, though."


5/5

2017-06-12

Paillette Poly Flax Linens

"These linens were beautiful, seamless , high quality and reasonably priced . We just had our wedding this past weekend and they looked perfect. No problems with ordering and they were delivered within the expected time frame. We are very pleased with this company and would recommend them. "


Verified
5/5

2017-02-21

Future repeat customer for life!

"Thank you so much for the beautiful lace at a great price. I would sell Weddinglinensdirect door to door. Fantastic. Very Very VERY satisfied customer. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-15

SUPER EXPERIENCE!!!!!!!!!

"This was my second order with Weddinglinensdirect.com. I placed my first order on a Friday and received it on Monday, wow!!!!
One week before my avent my guest count increased and I needed to add additional seating. Once again I place my second order on a Friday and it arrived on Tuesday. The table clothes are the perfect ivory color
and nice quality. I would definitely recommend ordering from this company.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-13

Great Service

"Your service is great and fast and I also appreciate the color swatches! This will really help me order in the future! You always keep items in stock, I really appreciate it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-13

Tradeshow

"We are very satisfied with the spandex tablecloths we purchased. I believe our booth will standout with the choices we made."


Verified
5/5

2017-02-12

Tablecloth

"I ordered a silk tablecloth. The color matched what was shown online. Price wasn't very reasonable. Awesome. I will use them again. "


Verified
5/5

2017-02-12

"items arrived in excellent condition. pleased. "


Verified
5/5

2017-02-12

"Could not be happier with my napkins and napkin rings. They are going to be one of the highlights in my table scape.."


Verified
5/5

2017-02-11

Best overall linen company

"I have order from numerous vendors but wedding direct is my "go to company"Excellent quality,fast shipping, and outstanding customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges