"I had a good experience ordering online. It was easy to find the parts I needed and go through the payment process. Overall I'm happy with the service."
"After responding to my initial request for quote, they found the correct part."
"I'm gonna keep doing Business on here."
"Ordered an intermediate steering shaft on a Saturday morning, as well as other parts from rock auto and the other steering shaft from a Toyota dealer in Minnesota. The rock auto CV axles and lower control arms arrived on Tuesday. The other shaft from a dealer arrived on Thursday. Called Wesley chapel this Saturday and they haven’t even fulfilled the order yet. Alex they only do one order at a time and I had still 3 orders in front and it may ship by Wednesday or Thursday even though they have the part in stock.
I found the part over here in St Pete at autonation. They matched the price so I got it there. They also said that they would’ve had the order shipped by that following Monday at the latest for only one item, and there is no excuse for a 10-12 day delay. They apologized for Wesley chapel more than Alex did (he didn’t).
When I asked for a manager, The parts dept guy, Alex, said there isn’t one there and to call back on Monday. He could care less, didn’t offer any discount for me having to drive 50miles to pick it up.
THIS DEALERSHIP HAS SERIOUS ISSUES!
Mike Traini"
"Parts were double checked and young man at the parts counter was Great. Thank you all."
"Fast Great Pricing OEM Parts Updated on status of order when needed"
"very helpful parts salesmen"
"Very professional, and knowledgeable."
"Easy buying will come buy again "
"Right part the first time, and for a good price!"
"Called with a question. Answer was quick and confident from these very capable technicians."
"Site was easy to use. Got the part I needed for an excellent price. "
"Counter person was able to give me pfd files of the portions of my Sienna that I needed to install the parts I bought."
"ALEX AND EVERYONE ARE ALWAYS VERY HELPFUL!"
"Always exceed expectations "