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Product & services pricing
0.00/5
Chance of future purchase:
4.59/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-10-26

Good Price

"I ordered online, pick it up at the Dealer 2 days later. "

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Verified
5/5

2021-10-17

The Best Dealer in Town

"I really enjoy the online shopping experience and also got a good deal on the parts that i needed"


Verified
5/5

2023-08-10

Excellent Service

"From beginning to end, friendly and thorough service from the parts department and the staff. Made sure my part would fit the car and everyone made the experience wonderful. Customer service and friendliness was of the highest caliber."

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Verified
5/5

2023-08-09

Great Prices for OEM Parts

"Bought oil filters for two of our cars, got Toyota quality and paid significantly less than going to the local auto parts store."

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Verified
5/5

2023-08-05

Great service

"I called and the gentleman on the other side
Answered all my questions correctly
"

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Verified
5/5

2023-08-04

Dedicated and truly friendly!

"I personally appreciate Jim Pittman for making sure that I got what I needed, making follow-up calls and even staying late. Thanks Jim. "

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Verified
5/5

2023-08-02

Much wow

"Many oil filters, so cool, very satisfied, wow"

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Verified
5/5

2023-07-16

on line order

"My on line order was there in one day !"

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Verified
5/5

2023-06-20

Parts Service is Excellent

"Sales representative is very Accommodating knows the parts very well. Thanks save lot of money. "

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Verified
2/5

2023-06-06

No follow up

"Service for warranty repair work and received no followup on when parts arrive to schedule another visit to complete. Have been calling for three months to get updates with no response."

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Verified
4/5

2023-06-01

Website Needs More Filtering

"Site update is nice but it needs to filter parts by sub models/engine size cause it doesnt ask and it lists everything under one category. If it wasnt for my old email that i had from the old email your cart for later feature, i dont think i could figure out the correct part on the site, especially with body panels, pictures arent matching, older site had picture diagrams that you can click on and it takes you to the part. Also the drop down menu that says what vehicle/model the part fits only lists numbers, not the actual vehicle/model/year."

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Verified
5/5

2023-05-21

Great Sales Agent Jim Pittman

"Him Pittman was awesome. He helped me get my order straight and made sure all was correct. Thank you"

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Verified
5/5

2023-04-24

Parts at great Price!

"Parts a great price AND shipping is FREE to local dealer! "


Verified
5/5

2023-04-21

A Solution after 4 Months

"It was simple to find the item and the person that I spoke to on the phone was amazing and helpful"


Verified
5/5

2023-04-21

Great deal!!!

"Had question called west coast Toyota of Long Beach. Parts department was great in helping me find the right and correct part. "