"AMAZING Customer Service!!! I had called over 15 other vendors trying to get a folding machine delivered before our deadline, and none of them came through. Whitaker Brothers not only got the machine to our office BEFORE it was promised, but also gave me a great price and walked me through setting up the machine to our specifications. From now on, Whitaker Brothers will be at the top of our list when we need equipment!"
"What a wonderful experience. Knowledgeable sales reps with no "high pressure" sales. Very competitive pricing!! We were so pleased with the transaction, we ordered a second shredder from them. This is definitely one to keep in the Rolodex. Thanks John and Whitaker Brothers for making this purchase so easy.
- Lisa, Bryan, TX"
"I am a happy customer. They took the time to understand what I was looking for, and recommended two excellent shredders. The entire sales process was smooth and simple. They were proactive with their communication, and responsive when I had a question. You have to love competitive pricing and free shipping. I'd do business with Whitaker Brothers again, in a heartbeat!"
"Excellent People to deal with. Communication was excellent. I will deal with them again
Frank W"
"Thanks John Brown and staff for a great experience. The recommended shredder units have exceeded our expectations. Very few problems and excellent follow through on the problems that have come up."
"Not only was the price and my new letter folding machine the best but the service was fantastic. Kyle at Whitaker Brothers followed immediately and suggested I add a can of spray cleaner but also helped suggest information on where to buy a product he doesn't carry. The machine was also delivered in 3 business day. Good to know that service is still alive and well with some companies."
"My internet salesperson was knowledgeable and attentive. He did testing on the proposed machine to make sure that it would meet our needs.
Overall- highly recommended!"
"I would like to thank Kyle Mitchell and John Brown for their help on an old MBM 87M paper folder that we were having trouble with and on the new purchase of a MBM 93M folder.I normally puchase from a local vendor and have found out time and time again that when it comes to support on when you have a problem they don't know to repair anything.You think I'd learn. Got hooked up with these guys and my troubles went away.They have earned our business.I'm a stickler when it comes to service."
"We are very happy with the service we have recieved."
"Whitaker Brothers had the best prices on the parts for my Martin Yale 959AF Folder. The customer service was wonderful, fast and efficient. I will be a returning customer."
"Great service for over 15 years. I will always purchase my shredders for our company nationwide. Real Company they have the best selection and experts with many years of experience not a internet site out of someones home. "
"Very prompt service and delivery. Machine is wonderful."
"Excellent follow through, very informative....The process and experience was excellent.
"
"The customer service Whitaker Brothers provides exceeds all expectations. As with many machines, it always breaks down when you need it the most. When this does happen, a service technician will come out right away and fix the problem so we are able to meet our deadlines. Our company is very impressed with the customer service they provide and for that reason we will not go anywhere else! Even the sales division gives us deals and works with us on the cost of the machines. We have been a customer of Whitaker Brothers for over 10 years and they have never once let us down!"
"We've been dealing with John Brown of Whittaker Brothers over a year now and I am quite pleased with not only the quality of their products, but also the speed of service and the good communication. I know where everything stands at all times and my questions are always handled promptly and efficiently.
KUDOS!"