"Stellar customer service! Even after an initial hiccup (a backordered cutter), they took care of what I needed and upgraded my order so I could get what I needed as quickly as possible."
"Great service, great company. It was easy to talk to a rep, easy to order. Product was purchased at a great price, and it arrived timely. Vicki Wesley"
"I placed an online order for some capital investment equipment that we needed quickly. I received an order confirmation, and shipping instructions in timely manner. The product arrived on time, no issues at all. I really almost did not remember ordering this item, because once I placed the order I didn’t have to think about it again, the supplier did exactly what I needed at that time. Nothing more, nothing less."
"It was my first time ordering from Whitaker Bros, and having never heard of them, I really didn't know what to expect. I had been doing lots of research for a replacement shredder for my office and made my decision and hoped for the best. Shortly after placing the order I was surprised when I received a phone call from a sales manager confirming my order, but he also wanted to clarify some of the product details so that I could be prepared. He was extremely friendly and personable and, above all, knowledgeable. I could not have had a better experience with an online vendor."
"When it was time to purchase a shredder for my department, I called several companies for pricing information. Whitaker Brothers was the last company I called. I talked with John Brown, and he couldn't have been more professional and helpful to me. He gave me all the details about the model I was interested in .. including price and shipping information. No other company I talked with could match the price of the model I purchased from John. Also, I received the shredder within several working days, which made me and my co-workers extremely happy, as our old shredder stopped working. We love our new shredder and, in my estimation, I feel John Brown is a total asset to your Company. THANK YOU!!!!!!!"
"I am pleased with Whitaker Brothers' product and service."
"John Brown at Whitaker Brothers is the most comfortable gentleman to work with whether purchasing a small or a large order. So very personable, yet immediately you know you are working with "Malcom Baldridge" Quality in his professionalism and service. His knowledge base was impressive, offering customer confidence in product selection. The product recently purchased (MBM 93M) has superbly met every need and expectation. My name is G. Brandon Crawford, and I am a business consultant in Phoenix AZ. It is paramount that I have quality relationships backing me up in my services."
"They had the best price on product we wanted. Order process was easy. Staff sent email to follow up and answered questions. We had not done business with Whitaker before. I would place additional orders with Whitaker."
"This was my first purchase of a product from Whitaker Brothers. I purchased the Martin Yale 1611 Paper Folder and it works great! It increased our production of letters quite significantly and was very easy to set up. We do about 1000-1200 letters a week so you can imagine how much this would help. I've now had this machine for 1 and half months and I've had no problems. The customer service was efficient and caring. John Brown was quite helpful and gave me all the information I needed to make a good decision on my purhcase. It was a pleasure doing business with them and I will go back to them in time once a new folder is needed. Thank you!"
"After searching the web for folding machines, I found that Whitaker Brothers had a very good price on the one I was looking for. This was the first time purchasing from them and I am pleased with their customer service during the ordering process. Mr. Brown called to make sure that the machine suited our needs."
"Order arrived fine. Cutter works great."
"VERY HELPFUL AND QUICK DELIVERY"
"Professional, knowledgable and customer service oriented. The staff at Whitaker Brothers were very helpful in understanding our needs and connecting us with the right product at a great price."
"Good prices and fast, prompt shipment. Very knowledgeable salesman."
"It was really nice to upgrade to the Yale 1611 folder. It is so much easier to clear a jam in this machine plus it rarely jams. John called to follow up to my internet order to make sure this was the correct folder for our needs and checked to see if there were any other supplies that we needed. The extra effort on his part was really appreciated. I checked multiple vendors and found this was the best price by several hundred dollars. What a great buy for such good service."