"The style of clothing is great!!"
"Overall happy with both the quality and designs at WHBM. Service teams are always super helpful and friendly. My only "negative" comment is that they don't carry tall sizes in pants, dresses and skirts, so I typically have to buy these items at Banana Republic. "
"I purchased a dress and jacket. The dress fits perfectly as did the jacket. I used their online tool to select my size and was pleasantly surprised that both items fit. I returned the jacket with ease, but only because I wanted a different color. "
"Shipment was fast! All three tops that I purchased fit perfectly and the colors were as pictured too! "
"Always happy w my purchases "
"Very friendly and helpful staff. I have been going there for years and am happy that they are all still there! Nice new styles available for fall and winter."
"The took the payment immediately and I never received my jacket. If I could give it zero stars, I would. Nor did they send me an invoice, but they did debit the money. "
"Always keep me posted and discount me."
"I wanted to find black leggings so I can casually wear them after working out and walking my yorkie. I found the perfect pair-and they were on sale. I am a happy camper!"
"Made an exchange, order received but no delivery info,waited 10days,called customer service, they said exchange could take 3 weeks, item came next day would have liked to have gotten transit info"
"Love this brand! Clothes are stylish and well made. They run great promotions. Every time I’ve visited a store I’ve had a great customer service experience."
"Not enough communication about delivery, sent damaged goods, no email about return"
"Great customer service easily resolved my issue."
"I called the customer service number and talked to their representative. She gave me a date that my dress would arrive as it is on back order. I mentioned that I noticed the price was selling for 50% less than when I placed my order and I wondered if when the dress arrived could I request an adjustment. She issued the adjustment immediately. I was way impressed. Thank you"
"White House black market never fails to deliver quality service and merchandise. This store turned a self proclaimed non-shopper into a style role model. "