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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
5/5

2022-09-12

Always excellent service

"I have ordered close to a dozen knives from WMK, and each time the knife was shipped extremely quickly, and arrived in a very timely fashion. They seem to never fail to get the order out the door the next working day. Also great is the customer service. I had issues with several knives in the past, and they provided return shipping labels without any difficulty, and refunded my cc quite quickly. Because of the great service, they have become my go-to internet knife store. I will also order from BladeHQ and DLT (both very good companies as well), but only when WMK doesn't have what I am looking for."

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5/5

2020-01-25

One of the best shops on the market.

"This shop has a wide selection of knives at very competitive prices. The owner, Justin, is very hands on and does all he can to keep his customres happy. If he does not have a knife, he can usually find you one at a great price. Unlike most of the other knife retailers, White mountain Knives accepts coupon codes from Youtube sites such as "luv Them Knives". From LTK, the 10% discount across the board saves you a lot of money, especially on the more expensive knives.

Prompt shipping, with excellent packing so never any damage in shipment. The communications are excellent. They notify you of the details when an order is placed, and follow up with notices of status changes, mostly when the knife ships, and includes the tracking number.

Very pleasant shopping experience, and saved me significant money compared to the competitors. I highly recommend this store.
"

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Verified
5/5

2011-07-29

"Their prices are low and their international shipping costs are very low compared to most other dealers. They ship quickly and to date all my orders have arrived safely. Latest order was for a DLC shallot that appeared to be out of stock, xo I sent them an email and a couple days later they had it back in stock again. Very good service overall."

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