ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-10-24

Latte happiness at home

"We love our Gaggia. It's so convenient to walk downstairs in the morning and know there is a full service coffee house conveniently located in our kitchen. Thank you, Whole Latte Love!"


Verified
5/5

2016-10-24

Always fast, always easy, and always the best price

"The title of my review says it all. When I need coffee, the Whole Latte Love website is easy to navigate, the prices are always the best, and the coffee is here before you know it. "


Verified
5/5

2016-10-24

Excellent

"delivery over expected our expectations - it was awesome on time"


Verified
2/5

2016-10-24

Slow delivery

"I still haven't receivwd my coffee that was due to arrive on Friday (it is now Monday). Next time, don't ask me for a review when I havent had my caffeine. Amazone Prime costs a bit more but they are always on time."


Verified
5/5

2016-10-24

Gaggia Classic and Rancilio Rocky Combo

"Excellent price for the combo. Included everything I needed to get started making espresso. Quick shipping and no tax was a big plus. 10% off for signing up was another plus. Overall great experience. "


Verified
5/5

2016-10-24

Great site for all your coffee needs

"I stumbled on WholeLatteLove.com over a year ago when I was shopping for an expresso machine. Since then, I've continue to order my beans from here because the price, selection and most importantly the service is just great! I love how fast they process my orders and shipment whenever I place an order. Highly recommended. "


Verified
5/5

2016-10-23

Always excellent service

"Been shopping at Whole Latte Love for more than 6 years now and every order -- from espresso machines to coffee beans -- has been fulfilled quickly, accurately, and at a competitive price; questions and special requests met with courteous and professional service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-10-23

nice

"Very good service indeed,pleasure to buy from them"


Verified
5/5

2016-10-22

WLL Gaggia Superauto

"Ordered arrived quickly at a competitive purchase price. I've ordered a number of these machines for personal and business purposes as well as gifts. I have very little experience with customer service."


Verified
5/5

2016-10-22

AMAZING

"Love, love, love, this product!! Quick and easy to use. Heats up in 25 seconds, pours coffee quickly, stores old k-cups until trash them, doesn't drip coffee. I have noticed I still need to focus on my milk frother, occasionally getting it a bit too frothy. Haha. Everything is convenient, quick and easy to use. Very satisfied and happy I bought this product!! Also convenient that is such a small size, doesn't take up much of my counter space and would be easy to take traveling on vacations. "


Verified
5/5

2016-10-22

"Good grinder. Quiet and consistent. Delivery on time and item as described. "


Verified
4/5

2016-10-21

Great product, tamper stinks though.

"I originally went with a competitor but the website couldn't seem to save billing and shipping addresses properly and didn't want to recognize the card I was using, so SCG basically won my purchase by having a website that actually worked...

Package arrived within two days, shipped same, I had to call in to verify purchase but for a heavy order no big deal, okay with that.

The tamper that ships with the product is cheap plastic and doesn't fit the portafilter, seems like it's 2mm off. I ordered a 58mm tamper in stainless from luvao within hours of playing around with it and it seems to perfectly fit the filter - there is no tamping, you set it in and put about five pounds of pressure and that's it. If it doesn't tamp right you either didn't fill it enough or it's overfill, and the convex angle will make it obvious.

It may sound silly but for a 1000+ order I kinda feel an extra $20 purchase would seem unecessary, that's the only gripe I have, but otherwise very happy with my purchase. The extra frother was thoughtful, but the tamper stinks.






































































































































"


Verified
5/5

2016-10-20

Satisfied Customer

"I have been buying coffee from Whole Latte Love for about 6 months. Their products, pricing, & customer service has been consistently excellent."


Verified
5/5

2016-10-20

"Very easy sale. Will do more business in the future. Thanks"


Verified
5/5

2016-10-20

"Super fast delivery! Ordered Thursday night, the package arrived in perfect shape Monday morning. And that was the free Standard Delivery. Very pleased with the price, the service and the speedy delivery. Would highly recommend"