"canvases arrived on time in great shape"
"item was packaged extremely well. No worry of scratches or breakage. good product. "
"I've been dealing with them for more that 8 years and thev'e always delivered right away....."
"My experience with Wholesale Arts and Frames was Excellent! From the customer service to the delivery to the product. I highly recommend the company! "
"Fast shipping, great price"
"Excellent service, I will definitely be ordering through them again!"
"Frame pieces don't fit right, gaps and edges at the corners make them useless!!!!!!!!!!!!!!!!"
"Needed some art boards. Responded to an email from Wholesale Arts/Frames. Got them fast, cheap and ...they were even better than I expected quality-wise. A great company I'll stay with for years to come. Thank you!!! "
"Was surprised at the customer service, fast response and worked with me"
"Our order was perfect! Served our needs! Thank you!"
"Their on-time delivered products arrive intact as advertised! I plan to order larger bulk quantities to save money!"
"Everything as expected. I would purchase again from this seller. Thank you!"
"fast delivery and quality matts"
" The product was right on time and as described. Excellent!"
"I ordered eight large frames and mattes for an exhibit and needed them by a certain date. During my order process the staff was very helpful, however, they made a shipping error and sent my order to a different state. In the end they were able to reroute the order.
However, I had ordered a frame that appeared to come in a choice of black or white. I ordered "black", but the frames that arrived were a burnished silver color. They definitely didn't match the web site image. There was no color description, and the other choice was white, so there was nothing to indicate they weren't black. Since we were using the frames in an exhibit the day after they arrived, we had no choice but to use them. Fortunately the silver worked reasonably well.
I do think this company offers a very good value, and would use them again, but would strongly suggest ordering a sample and allowing plenty of time (three to four weeks) for production, delivery time, and time to fix any errors.
"
A rep from Wholesale Arts and Frames, WAF1, has responded:
“We are very sorry for this issue - we'll gladly refund \ replace. We have sold millions of items and this is a rare and unusual issue that we can easily fix. Please email or call us anytime. In the future please allow us a fair chance to resolve any issue before posting a review. Thanks.”