"I have been so impressed with this business. Not only is their customer service FANTASTIC but they have a personal representative you deal with. Mine is Paul and he is the sales manager. I am a non profit jewelry maker and all my proceeds go towards funding medical missions around the globe and I use them as my primary source of beads, sterling silver charms and all sorts of jewelry making components. I would recommend them to anyone. They are so kind, quick to respond, and fast shipping. THEY ARE GREAT. Thank God for honest businesses like WSJ."