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Product & services pricing
4.87/5
Chance of future purchase:
4.93/5
Shipping & packaging:
4.89/5
Customer service:
4.92/5
Return/Replacement policy:
4.89/5


5/5

2024-12-01

Outstanding customer service.

"Good price, quick ordering, quick shipment and delivery on a Sony FX3 camera, which was out of stock at most of the other camera stores across the State. My package shipped on time, there were regular updates on the shipment and it arrived exactly as described on the website. All round excellent experience with Willoughby's camera. "

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4/5

2024-11-29

Excellent Service

"Willoughby's Cameras were excellent with communication on my Nikon battery order and shipping the small item immediately without undue delay was unexpected. Great selection of items too. Very impressed with their service, will use them again for all my camera purchases. "

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5/5

2024-11-27

Willoughby's, my Go-To Company for Photography Items!

"Have used Willoughby's Cameras for over 10 years and my long-standing experience has been pleasant, quality items in stock, competitive prices, speedy delivery. Delivered the next day. Brilliant service. "

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5/5

2024-11-25

Great service!

"I would highly recommend Willoughby's camera. The service is excellent and reliable. Shipping of products is fast and trackable. The website is easy to navigate and their product range is very good with prices to match. My most recent purchase of the Sony a9 III camera was made easier. The camera was packed well and apparently arrived in the time frame promised and in perfect condition as it was described.
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5/5

2024-11-23

Great to deal with

"The long-focus Series 1 Vivitar lens for my Nikon, it arrived very protectively wrapped (as always) and for a used lens in excellent condition also came with a six month warranty. Helpful and trustworthy photography shop."

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5/5

2024-11-21

Easy company to deal with and great prices.

"My Sony a7 III camera shipped directly from the US. The price was very good and everything was as advertised. The delivery was properly tracked, so the whole experience shopping with Willoughby's was perfect for me. I will definitely be buying again in future.
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5/5

2024-11-19

Nikon Z6III & FTZII Adapter

"The condition of the camera was amazing and service absolutely fantastic. Prompt communication, fair prices on used gear and very quick delivery in 3 days. It was good value for money and arrived in a better mint condition than the price. Willoughby's Cameras are a good company who I have used incessantly and they're trustworthy. Thanks to Jimmy, Rachel and Silvio and all the Willoughby's team. "

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5/5

2024-11-17

Enjoyable online shopping experience.

"Ordered a Canon EOS R7 camera via the website on Monday and it was delivered to me before 10.30am on Thursday. I was given full tracking details which allowed me to track my delivery. The camera came on time and was packed properly. I have no hesitation in recommending Willoughby’s as a reliable source of camera equipment and accessories.
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5/5

2024-11-14

Super happy with my purchase!

"Having made my first purchase from Willoughbys.com, I am extremely impressed by the service I received and the Sony a6700 camera was cheaper than other camera stores. The website is easy to navigate with clear and precise descriptions; The purchase process is easy and the camera was dispatched and received within the quoted time periods. I would recommend Willoughbys.com to my friends and would be more than happy to make another purchase in the future.
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5/5

2024-11-12

Fast and efficient.

"It was a pleasure dealing with Willoughby's. The entire process, from browsing to checkout, was so easy. I received tracking updates immediately after placing the order, and the Canon EOS R6 Mark II camera I ordered arrived in immaculate condition, I’ve used the camera on several shoots, and it performs like a dream. I’ll be returning to Willoughby's soon to add a few lenses.
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5/5

2024-11-11

Great and Prompt Service

"Everything was smooth about the process. The online prices for the Fujifilm X100VI was the lowest I could find. When I had misgiving, their customer service was at my beck and call, and the rep I chatted with online was patient, courteous and friendly. Their communications have been great. Highly recommend. "

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5/5

2024-11-10

Hassle free, smooth and trustworthy service.

"I am very pleased that I chose Willoughby’s Photo. Their service was prompt and done with a lot of friendliness which I appreciated. Ordering through the website was easy, and I was kept informed about the progress of my order. When the Sony a7 III camera I ordered came, it was nicely packed. I can't wait to finish my kit by buying a telephoto lens from Willoughbys.com
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5/5

2024-11-08

Always Fast, Efficient &Reliable

"I have purchased many pieces from this local company and have always experienced a tailored, game-changing and money saving treats. Everything always arrives impeccably packed and within the promised time period and they'll call you to ensure you register you gear with the manufacturer's website. I even referred a friend who bought a JVC camera at competitive rates. Good local company."

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5/5

2024-11-07

Great company to deal with.

"I had been searching for a Fujifilm X100V camera. I finally found the camera in stock at Willoughbys.com. From transaction through to receipt of the camera, Willoughby's offered a flawless service with comprehensive communications regarding the process of my order down to the last detail. The delivery was prompt, with perfect packaging. I’ve been using the camera for video projects, and the results are impressive. I couldn’t have made a better choice.
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5/5

2024-11-03

Very happy with my purchase.

"I enjoyed ordering the Nikon Z7 II camera from Willoughby’s camera. It was nice to see all their detailed specs and the checkout process was enjoyable, plus my camera came in a secure box. Great service as usual from Willoughby’s camera, and I certainly intend to buy more camera accessories.
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