"I really like doing business with Wiredzone and also don't understand the bad reviews. I've been a customer since 2009 and have placed several orders for servers and parts. In my opinion one of the best online stores out there for server components, specially Supermicro. They have good prices and great customer service.

I'm a happy customer
thank you
J."

"I am not sure why wiredzone is getting all the bad reviews... I have placed eleven orders since 2008 and have had excellent service with them. The only two online retailer's I deal with are wiredzone and newegg. I am very pleased with their service and will continue to purchase computer parts from them in the future.

-Kevin"

"I bought a SuperMicro Mobile Rack CSE-M28E1B from WiredZone at an average price after a search of online retailers. It was a mistake. Product arrived and would not recognize any cable configuration or drive, basically DOA. It took almost a week to get an RMA and when I did they had me RMA it to supermicro who held it another 2 weeks because the backplane was out of stock. A month later I still don't have the part, and supermicro assures me my refurb part is coming. So I paid price for a new device and got a refurb over a month later. WiredZone customer service tried to blame me because I wouldnt provide a CC # over the phone to a business I've never done any transactions with prior to this and someone I've never spoken to before. Absolutely will not purchase anything from them again and neither should you. "

"Poor service. I ordered an item to be shipped to my work place where my billing != shipping address. The business never called me via phone nor contact me via email to tell me about the problem and now it is 01/07. I found out why they did not ship when I logged into their website.

Would never do business with again."

"Great price and free shipping on a heavy server chasis. There was a glitch where bank of america blocked the charge initially thinking a mass of computer parts ordered could be fraud, but wiredzone worked it out quickly over the phone and got the order shipped the following day, which was good. Arrived packaged well and am happy with this company. Will order from them again."

"After showing initial hesitancy - "we will review your request", "we don't take returns if they've been opened" - WiredZone finally authorized, received and refunded my purchase of non-working equipment.
Be aware that they DO observe their 15% restocking fee."

"Attendance by E-mail: Note 10
Rate Product / Shipping: Note 10
Packing: Note 10
Fill Invoice: Note 10
Product: Note 10

WiredZone is note 10. Five Stars!"

"Excellent web site. Product in stock as promised, shipped as promised and was exactly what I ordered. Well packaged. Great experience I will purchase here again."

"Stay away from this place. Im not certain why they have all the great reviews (though only 2 reviews in the last 6 months)

I ordered from them on February 2. After ups lost my order - but making me wait for it at work on delivery day - I asked wiredzone to cancel it.

Since that day they have told me they cant cancel my order until I refuse delivery from UPS. For a package that they may have lost and may never come. And they keep sending me emails asking that I understand their point of view.

I do not need to. I am the customer. Dont patronize me. Please just give me my refund now so I can shop at Newegg or some other professionally run online store. Is that too much to ask?"

"This was my first purchase from wiredzone. I ordered an intel x25 80GB SSD because the price was almost $50 less than any other retailer. It also came with free shipping, but I needed it quickly so I chose the UPS 2day shipping option. While the non-free shipping choices seemed pretty spendy (considering the item is only about 6oz), if that bothered me I would have just chose the free shipping.

I placed the order late in the day, around 5:15pm EST, and did not expect it to ship until the next day though I secretly hoped it would ship that same day. A few minutes later I received a confirmation of my order and less than 30 minutes after that I had a tracking number through ups... WOW! I checked the tracking page later that evening and it was actually picked up and on it's way to my place.

The hard drive arrived 2 days later in perfect condition, packed very well, and was exactly as described.

I did not have a chance to use the customer service, as I had no issues, but if it was anything like the speed I received on my order then I wouldn't be worried at all. I will be buying from wiredzone again for sure."

"I ordered a surge protector for wiredzone.com. Item was shipped quickly, I received shipping notification email, product was received as described and in good condition. I was a little apprehensive using this seller due to mixed reviews, but I did not have any problems with this seller and I would use again."

"I bought through Wiredzone few times when I didn't succeed to buy same prodicts from other suppliers.
Those prodicts were just launched for serial production and were specific enough (not a mass consumption goods) and even didin't come into service of other suppliers.
Wiredzone didn't have it on their stock but they took care to find it and deliver to me.
Moreover - not every supplier agree to deliver to Israel (Middle East) taking payment through PayPal - Wiredzone doesn't have problems here.
Shipping expences are not big and are perspicuous.
Wiredzone isn't only web-wholesaleing machine. Wiredzone works confidentially with clients - their correspondence issue from actual people
who can solve nonstandard situation. However has nice web-site.
Thanks for Wiredzone."

"I have to say I was disappointed with this company.
First they are not as fast as other similar companies to process their orders, but that is alright.
then when I received the item which was a laptop seagate hard drive, it was DOA (dead on arrive). after doing all the trouble shooting to see if it worked, I decided to contact customer service for a replacement. They said they were out of stock at that point in time and I could get store credit or refund.
I opted for a refund since they did not have any alternative item that was comparable. They issued a RMA but when they refunded my card they did not refund the full amount, but kept their shipping fee.
Well, after wasting my time waiting and testing a product that was faulty to begin with, I also had to spend some extra money and time repacking it to ship it back. this people had the nerve of not refunding the total amount I paid for the invoice. it is their responsibility to make sure the items they sell are in good working order and they should have offered me a valid alternative for a replacement or refund in full. I was not expecting they refunded my cost of shipping the item back to them, but they should have refunded the full cost of the invoice including their shipping.
They may have had some fine print on their web site where they explained their refunding policies. But if these are their policies, why bother to take your time and business to a company like this.
"

"I have been buying from this company from the past 6 months and I find them to be very reliable and honest. I have no complains. One of the hard drives I bought was defective and they replaced it right away. I'm very satisfied so far. "

"DO not buy anything from these people - they sent me the wrong merchandise and do not reply to emails. I'm fighting with them to get my money back - beware!!! YOU HAVE BEEN WARNED!!!!"