"Very Rude Customer Service at the Parts Department. "
"Ordered 4 cases of motor oil on sale, so price was good. Unexpectedly, they were having a free shipping promotion, which allowed me to avoid the trek down to the dealership! A couple of caps on the quarts came loose and a little oil sloshed out, but it was all fully contained in the inner packaging, since each case was also encased in a taped ziplock-type bag.
All in all, a great result!"
"Website essay to navigate for proper parts, quick turnaround and fast service"
"Preferred online and picked up at dealership. Parts arrived in a day and pickup was quick. "
"I bought 2 ,o2 sensors and they were quick to respond and delivered them within a couple of days, quick and simple transaction "
"Online discount. Fast fulfillment. Good service."
"All parts arrived quickly and in good condition. Roof cross bars are installed and fit well. I haven’t installed the door edge guards yet. "
"Your facility is like a city unto itself. I placed and received an on-line order just as expected."
"Excellent job! The correct part and delivered prompt, as advertised. It's nice to see that nowadays where service has been getting worse everywhere, but not this time."
"Excellent customer service "
" I placed an order of floor mats for my toyota rav4 , nd I received a set of floor mats for a tacoma truck, how they can make a mistake like this, if i gave them vin # and car information? Im furious,I can’t wait to get in touch with them."
"Wish it was exact one oem..not new refurbished.but the paint stays shiny unlike autozone"
"It took more than 30 minutes to pick up my order and I was 2nd in the line.
Meaning there was only 1 person in front of me. They need to fix their broken system ASAP.
Thanks "
"Very impressed with person at parts counter."
"I called the dealer to confirm part numbers before placing an on-line order (to get the discounts), and the parts person was more than helpful, emailing me the parts diagram and list of parts with part numbers. Order arrived within a couple of days and all parts were there...no problems at all. Thanks very much."