ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-09-30

"Quick shipping, good price, accurate description on website."


Verified
5/5

2013-09-29

"Thank you for our order, we were very pleased how quickly it arrived."


Verified
5/5

2013-09-28

"Customer agent Barb Crisan was very helpful, knowledgeable, and pleasant to work with. Items arrived quickly, expertly packaged and in good shape, thank you."


Verified
5/5

2013-09-26

"Came extremely quick and very well packaged. "


Verified
5/5

2013-09-22

"On time and as advertised. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-09-17

"I have not received my merchandise yet and the company wants me to rate the product - very bizarre ......"


Verified
5/5

2013-09-16

"Great service. Will be back. "


Verified
5/5

2013-09-16

"I ordered a vacu-stack chimney cap and had some questions so I called customer service and they took care of me right away. I also ordered 1" screen and they installed them for me. Super service!"


Verified
5/5

2013-09-11

"Excellent service,very good product.Will come back and refer.

Thank you
"


Verified
5/5

2013-09-11

"I was completely satisfied with my purchase of a fireback and a new grate from Woodland Direct. Items were received quickly, arrived in great shape, and were exactly what I wanted."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2013-09-10

"Took more than a month to receive item, and their carrier would not prpovide a time window for delivery ("10am to 6pm", period) so I had to take a whole day off from work to wait for this shipment. So beware, unless you're in no hurry, and someone is always home."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-09

"Best Selection. Great quality and superb service should rate you a six!!!

Dave Bull
"


Verified
5/5

2013-09-09

"Im very happy with cost and delivery of products.
Thank you
Rocky Marchese
MARCHESE CONSTRUCTION CO.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2013-09-05

"I have not received the product I purchased yet so my opinion has not yet been formed.
"


Verified
5/5

2013-09-04

"Website is excellent. User friendly and easy to navigate through. Descriptions are clear and all information is readily available. I would use again in a minute"