"It was fine, but shipping with UPS is better than FedX -- at least in my area."

"Delivery was prompt but I was missing an Item and I still not found an invoice number or customer service number to check on thew item. I will but it has not been easy to find."

"Good web site. Found exactly what I needed with a fairly fast shipping on their part"

"We just built a new home have a large fireplace needed that grate to fit it, very satisfied with the quality of the product. thank you very much!"

"Quick shipping, good price, accurate description on website."

"Thank you for our order, we were very pleased how quickly it arrived."

"Customer agent Barb Crisan was very helpful, knowledgeable, and pleasant to work with. Items arrived quickly, expertly packaged and in good shape, thank you."

"Came extremely quick and very well packaged. "

"On time and as advertised. "

"I have not received my merchandise yet and the company wants me to rate the product - very bizarre ......"

"Great service. Will be back. "

"I ordered a vacu-stack chimney cap and had some questions so I called customer service and they took care of me right away. I also ordered 1" screen and they installed them for me. Super service!"

"Excellent service,very good product.Will come back and refer.

Thank you"

"I was completely satisfied with my purchase of a fireback and a new grate from Woodland Direct. Items were received quickly, arrived in great shape, and were exactly what I wanted."

"Took more than a month to receive item, and their carrier would not prpovide a time window for delivery ("10am to 6pm", period) so I had to take a whole day off from work to wait for this shipment. So beware, unless you're in no hurry, and someone is always home."