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Verified
4/5

2018-04-26

Delivery of 5 1/2" Drawer Sides

"Trucking company was told they needed appt. for delivery. we are open for deliveries m-f 7 am-4pm. Shipment was in Buffalo on Thursday and did not receive till Mon. pm"


Verified
5/5

2018-04-26

Blum Hinges

"Was very quick and easy. Will buy from them again."


Verified
5/5

2018-04-24

Excellent resource especially for a newbie

"Decided to take on making cabinets doors for my bathroom with zero knowledge about hinges, drawer glides etc. After viewing the resources on the website not only did I make some new cabinet doors but they now have soft close hinges that perform just as well as those on the store bought cabinets. Product quality was excellent and delivery was quick and timely."

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Verified
2/5

2018-04-24

Still waiting for the delivery

"Still waiting for the delivery"


Verified
5/5

2018-04-24

Nice product fast service.

"I received the product as advertised and received if faster than expected. Than you Woodworkerexpress.com !
"


Verified
1/5

2018-04-24

Horrible customer service

"I placed an order April 5, 2018 and it is now April 24 and I have not received the package or an update on the order."


Verified
5/5

2018-04-24

Got order intime

"I received my order in a few days. "


Verified
1/5

2018-04-24

No communication!

"I ordered a set of drawer slides that showed in stock and received an order confirmation but no further emails. When I logged in a few days later I noted the order had been placed on backorder.

Later the backorder had been pushed another few days, and I decided I could not wait, so I requested it be cancelled.

Again no email confirming it had been cancelled, I had to log in a few days later to check.

Poor communication!
"


Verified
5/5

2018-04-24

On par with LL Bean

"Great service, friendly people
"


Verified
5/5

2018-04-23

Great!

"Great product and pricing with fast, efficient service."


Verified
5/5

2018-04-23

Perfect

"Fast and excellent service, fast shipping. Product exactly what I needed."


Verified
5/5

2018-04-23

easy peassy

"had problems with web site - but talked to a rep twice fast quick and professional service "


Verified
5/5

2018-04-23

Great service

"Can’t beat the prices and prompt service. "

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Verified
5/5

2018-04-23

Great speed and accuracy

"Speedy processing of order and accuracy was 100%. I was also very pleased with the web sight and quality of the product I received. I will definitely use their services again!"

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Verified
5/5

2018-04-22

Wonderful company to do business with

"I changed manual close hinges to soft close on all my kitchen & bathroom cabinet doors. Dawn is the associate who helped me; I gave her the brand names, size, and model number of the existing hinges and she found the replacement soft close hinges. The contractor who did the original work on our cabinets used a different brand hinge in the 2 bathrooms with 3 different sizes and a different brand in the kitchen. I didn't realize until I removed the hinges from the bathroom cabinetry that they all had different sizes and naturally. I called Dawn a second time to order the correct sizes for the bathroom cabinetry and naturally, the one of the sizes I need is discontinued. Dawn was able to find correct size replacement hinges in the soft close for the bathrooms.

I would use this company again; Woodworkers Express is what ALL merchants should be like - friendly, helpful, and professional. The associates know their product line and it is apparent to me the company as a whole values its customers.
"

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