" Esta es mi tercera compra en woofersetc y no cera la ultima y contestan las llamadas rapido gracias woofersetc"
"I ordered a "Ground Shaker" box from them. Few days later my order still wasn't processed. I tried emailing multiple times to find out what was the issues, no reply. I tried calling 3 times (over 2 days) and it wasn't till the third time that someone picked up! These were during normal business hours during the week! The next day I finally received my email with the tracking number. 11 days later after I made my purchase I received my item.
My buddy also purchased on January 26, 2008 from them and his was not in stock. Did the website state it? No. Did woofersetc.com contact him and let him know? No. He had the same runaround as I did with the emails and phone calls.
Bottom line, if you will be selling products online, have customer support. This was rediculous as a business that I thought had good customer reviews to act like this. It is now, that I am reading reviews on forums that people are having the same exact issues. No response from the seller. This is very big when I make purchases and this seller was terrible.
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"Very well priced, great selection, packaged and shipped very well."
"in 1998 I designed a new system for my Silverado, CarTunes quoted me $2400, at Woofersetc it would have cost $1500. The salesman at cartunes talked me out of buying from woofers because he claimed they wouldn't be able to warranty the stuff i bought. He scared me into paying the extra $900, plus tax and I reluctantly bought the system from him. For about 7 or 8 years I only bought my gear from local stores, and from online dealers that manufacturers linked to. 2 years ago after reading all the good feedback in online forums, I bought a whole JL Audio and Alpine system from woofersetc.com. The service, shipping and prices were so amazing, I've been exclusively buying there ever since, and have referred everybody I know to the site. A decade later, Cartunes is out of business, thezeb and cardomain have disappeared, but WoofersEtc is still around, and still the best. My only regret is that I didn't start shopping there in '98
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"This is the second order I have placed with woofersetc in the last couple of weeks. The staff jumped through hoops to ensure everything was the way I wished and made an outstanding effort to ensure the greatest of quality and customer service was given to me. I will do business with them without a doubt."
"This is my second time ordering from woofersetc.com. I had seen the website listed on google while looking for car audio. A friend of mine said he had ordered from here before and had no problems. So i ordered the first time and everthing was smooth, very fast shipping and products were perfect.
The second time i ordered was even better....how? I ordered 2 CDT Audio CL-S60A component sets, but received 2 CDT Audio CL-S61A component sets along with a note saying that i had been upgraded (free of charge) to a higher line of speakers!
I will continue to do business with woofersetc.com and recommend to anyone who is interseted in audio equipment. With free shipping on so many items along with already great prices, they are hard to beat. When you throw in exceptional customer service there's no reason to shop elsewhere."
"I just received the order and the service was excelent, the only comment I have is the way I pay for this order I will like to make my purchase with the Mexican credit card instead of Bank wire."
"Great service. Shipped as said. I highly recommend."
"This is by far the way all online merchants should conduct their business. The best prices anywhere that i have found!! Woofersetc.com has a top notch staff that have answered all my questions faster than I ever expected and at anytime of day/night! I asked a question concerning a situation and they went above and beyond what i expected from them. Bottom line if you are looking for car audio equipment, you can't find anywhere better to buy than Woofersetc.com!!!"
"perfection is not an easy feat. and they have reached it."
"i'm in MN,and ive always bought from woofersetc.com-there super understanding and they listen and there staff are so cool-they'll work with you if somthing is not in stock-they'll add on extra's free of charge-me and a rep just spent about a half hour im'ing each other-he helped me out so much-i would highly recommend these guys to anybody-very fast-very cool-real people-this is the best website i've ever ordered from-and it the only website i'll EVER order from-thanks to woofers.com-I got the cadillac out there just slammin!!!!!-stright from MN. dont waste your time with any other site-there secure and you can IM them to talk-stress free-So gangster its not even funny......buy from woofers.com.....shane e."
"This is THE place to buy Car Audio. They provided Great service and communication. All of my emails were answered quickly. A+ prices!, A+ service! I will certainly buy from WoofersEtc.com again.
I was importing to Canada and they helped me keep the cost down as much as possible. I saved almost 100% by purchasing here vs my local shops.
If you are also thinking about importing into Canada, keep in mind that most of the UPS brokerage fees are avoidable if you contact UPS before the package has crossed the border. In fact, if you have the time, UPS will even allow you to clear customs yourself."
"Best company to deal with. Very co-operative and helpful! Makes all necessary actions to make customer happy. Will deal with again!"
"Incredible Service...Period.
I've made plenty of on-line purchases over the past several years...Woofersetc. is certainly in the upper ranks on any on-line retailer I have ever done business with.
From the beginning with recommendations on equipment, discussion of my goals and expectations....to the ordering process, shipping, and a small glitch with one of my amplifiers...the replacement/return process.
To make a long story short...I ordered speakers from a company I had never heard before (CDT), and this is entirely against my beliefs on buying speakers unheard. However, with Woofers, their knowledge of the product and reassurance that the sound was what I was looking for...I placed the order.
They also had recommendations on amps that would work well with these speakers.
I ordered two amps and the set of components speakers. They were all here (in Alaska) in two days.
I had the install done a couple of days later and one of the amps turned out to be a bit glitchy. I called Woofers and they put a new amp on the UPS truck that day, no questions asked. I had the install of the new amp done within the week, packed up the amp with the glitch and UPS picked it up the same day.
Unreal service...no hassel, incredible prices, 5 star e-service In My Humble opinion. My highest recommendation!
Thanks guys
Jeremy"
"Excellent customer service, Julian helped me out, very professional. Ordered some CDT components and nice RCA's. I live in Southern California and my order arrived the next day! While installing my RCA's, one of the heads broke. I called Woofersetc up and they offered to send me a new set, keeping the old ones, and only pay shipping $5! I will definately buy all my car stereo equipment from them. 10/10, wonderful speedy service."