"I haven't received my parfume. I also didn't get an email telling me they aren't able to fill my order and plan on refunding me.?"
"I have not received part of my order. In addition, there is no updated tracking information. I have no idea where my items are, or when they will be delivered.
Update: Issue resolved! Items delivered!"
"Still haven’t received my items. A few days past time. "
“Hi there, we do apologize for any inconvenience. However, your order was already shipped out and it's on the move. I will email you the tracking information. Thank you for understanding. ”
"Product was ordered weeks ago and failed to deliver "
“Hi there, you're absolutely correct, and I apologize for the mistake—I misread the date. Your package has indeed been shipped since December 5th. We will investigate why it hasn't been delivered yet and ask that you please give us until Tuesday to contact the carrier. I'll keep you updated with any new information. Thank you for bringing this to our attention, and once again, my sincere apologies.
Update: As of December 12th, the package is with your local carriers, and should be delivered soon. Please let us know if you have not received it by Tuesday. Thank you.
Update: We wanted to inform you that your package was delivered on Sunday, December 15, 2024, at 17:42:04 local time. We sincerely apologize for the delay and greatly appreciate your patience. If you have any questions or concerns, please feel free to reach out to us via phone or email. Thank you.”
"Watch came in great timing "
"I was able to find the perfect watch to give to my son as a Christmas present among the vast selection that World of watches has. The website is easy to navigate and anyone can find the style, color, brand, and price point that they are looking for! "
“Hi There,
Thank you so much for your kind words! We're thrilled to hear that you found the perfect watch for your son. We strive to offer a wide selection that makes shopping easy and enjoyable, and we're so glad to know our website met your expectations.
We appreciate your feedback and look forward to serving you again in the future!”
"Horrible, will never use it"
“Hi there,
Your order has already been shipped. Please allow some time for the tracking information to update. I will send you the tracking details shortly.
As this is the busiest time of the year, we recommend selecting expedited shipping at checkout for faster delivery on future orders.
Thank you for your understanding!”
"I cannot track my order. It’s been over a week and I still have not received my order."
“Hi there,
We sincerely apologize for the inconvenience. As stated on our website, this item "Usually Ships In 1 - 2 Weeks." Given that it's the busiest time of the year, there may be a slight delay. We appreciate your patience and will keep you updated on the status of your order.
Thank you for your understanding.”
"I ordered a Watch on November 24 I still have not received the watch. I am very upset with your company I can’t believe it takes this long to receive a watch in the mail. I can’t imagine I will be using your company ever again very discouraged by the services that you are providing!!!"
“Hi there,
We sincerely apologize for the delay. Due to the busy season, all orders are experiencing a slight backup, but rest assured, your order will ship by the end of today.
If you have any further questions or concerns, feel free to reach out to us at desk@worldofwatches.com.
As a thank you for your patience, we’d like to offer you $10 off your next order of $100 or more. Simply email us at desk@worldofwatches.com after placing your order, and we’ll apply the discount for you.
Thank you for your understanding!
Best regards,
The World of Watches Team”
"The experience is that I keep getting the emails but not my purchased items."
"I never received the item. Hopefully, they did not charge me. Due to the Thanksgiving holiday, I was patient with the arrival of an e-mail asking if I had yet received the product. Disappointing."
“Hi there,
We sincerely apologize for the delay in receiving your order. Unfortunately, the item you purchased is no longer in stock. We understand the inconvenience this may cause and deeply regret the situation.”
"I would love to give a better rating but I haven’t received my order"
"It was fun scrolling through the inventory, which is extensive. I'm sure I will buy another watch in the future.
"
"Love my Panerai. Watch arrived in perfect condition, and shipping was very fast "
"Good selection…great prices…quick shipping. Product appears to have arrived in good condition. I will shop here in the future."
A rep from WorldOfWatches.com, WorldofWatches, has responded:
“Hi there,
We sincerely apologize for the inconvenience. I have emailed you all the details regarding your package, along with the latest updates.
Thank you for your patience.”