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Product & services pricing
3.03/5
Chance of future purchase:
2.66/5
Shipping & packaging:
2.68/5
Customer service:
2.40/5
Return/Replacement policy:
2.40/5

Verified
1/5

2021-01-09

Complete failure

"Ordered watch as a gift, a little late admittedly, but paid additional shipping cost to get it here when I needed it. Two days from confirmation of order no confirmation of shipping. Sent an email requesting status, zero response. Day of expected and needed delivery came and went without a single update from WoW. Cancelled order explaining what I just explained and finally got some confirmation from then letting me know order cancelled. No offer to help make it right or explanation of failure. Wasn’t looking for a free watch but a ‘hey, 10% off for the problems we caused’ as a way to keep my business would have been something. I have bought no less than 10 watches from WoW but no more. Found a new online option that had the same Hamilton watch, very similar price, delivered next day for zero shipping. In a way, thank you WoW for forcing me to look elsewhere. Bought two watches from my new go to since this experience and have been completely satisfied. "

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Verified
1/5

2021-01-08

No one's home

"No one answers the 'hotline' and no one's returned my emails about returning a watch that isn't comfortable. I've bought watches here before but never had to return one till now and so far, haven't heard a word from them. Not happy."

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Verified
5/5

2021-01-08

Creed cologne

"Good service and great pricing"

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Verified
5/5

2021-01-07

Excellent

"Gracias por dejar mi paquete en buen lugar para recogerlo. Asi no lo perdi! Bendiciones Feliz año!!"

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Verified
1/5

2021-01-05

I never received my order

"I never received my order as it says it was delivered"

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Verified
5/5

2021-01-05

Easy and convenient

"got the product as described, so far so good"

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Verified
5/5

2021-01-05

Exceptional Service

"Watch was very reasonably priced. It arrived as scheduled , was very well packaged, and even set for the correct date - a real nice touch of service, which affirms personal attention. Highly recommended retailer."

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Verified
1/5

2021-01-05

Still haven’t sent my Sunglasses

"I ordered before Christmas and Paid for Express shipping- It’s been 2 weeks and no Tracking number- Joke company Will Never Use Again."

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Verified
5/5

2021-01-03

Love the handbag!

"No problems with my purchase."

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Verified
5/5

2021-01-03

Pleasant experience

"Good service and prompt delivery ."


Verified
5/5

2021-01-02

A returning satisfied customer

"Delivery was prompt and the quality of the merchandise was outstanding. This is the third watch I've purchased in the last 12 years for family members and I cannot share a speck of disappointment from any of them. "

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Verified
1/5

2021-01-01

Horrible

"I never received my purchase and no one picks up the phone when I call. I’ve called several times and stayed on hold for over an hour & no one ever picks up the phone!!!"

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Verified
5/5

2020-12-31

Awesome deals

"The luxury bag fendi and my tissot couturier is a fantastic buy love them both and the price is amazingly low compare to buying them in a retail store excellent deals thanks for the products that you offer "

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Verified
1/5

2020-12-30

Bad experience

"This company name world of watches is the worst company ever . I ordered something since the 12/19/20 the didn’t take the money my ordered cancelled it and I loss the shoes .. I called over and over stay in hold for hours no one pick up .. I emailed no one returned my email,, this company is garbage, ain’t recommending anyone to buy anything from this site is the worst ever"


Verified
1/5

2020-12-30

"Horrible service !!! No respond from customer service !!! The phone DOESN'T work !!!!! My order NEVER BEEN DELIVERED to me !!! Most like it was lost !!!!"

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