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Product & services pricing
3.22/5
Chance of future purchase:
3.23/5
Shipping & packaging:
3.18/5
Customer service:
3.04/5
Return/Replacement policy:
2.85/5

Verified
1/5

2020-12-20

Bad experience with my order

"Never again will I buy anything from here. "

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Verified
5/5

2020-12-20

Very satisfied customer

"I recently ordered two Invicta women’s watches. They were shipped separately, but I received both within 4 days.
I am wearing mine; the otherI opened, checked, repackaged with gift wrap and mailed it my granddaughter.
Over the years I have probably ordered close to 20!
"

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Verified
1/5

2020-12-20

Never received package

"I never received my item and the tracking info does not tell when the package will arrive or where it is."

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Verified
3/5

2020-12-20

Dead battery loose deployment clasp

"Watch arrived with a dead battery. Also the deployment clasp does not secure tightly."

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Verified
5/5

2020-12-19

still waiting

"I have not received item ordered as of December 19, 2020..Hopefully, it will arrive before Christmas."

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Verified
1/5

2020-12-19

I haven’t received my watch

"It's been a long waiting and on the tracking info was scheduled to arrive dec 13 today it’s the 19th and there is no update about my watch . Unable to contact them by phone"

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Verified
1/5

2020-12-18

**WARNING** WATCH ARRIVED BROKEN - IMPOSSIBLE TO REACH - REMEMBER YOU HAVE THE RIGHT TO REFUSE PAYMENT TO YOUR CC

"I have shopped with World of Watches before, but never had to contact customer service. The only saving grace is that the watch was inexpensive, and that I can call my credit card to refuse payment. I ordered a Lucien Picard automatic skeleton watch from World of Watches on Cyber Monday. The watch arrived a few days later. I opened the package to find a watch that appears to be in good shape, but does not run. There is no seal on the crown which is fully inserted, but after rotating the watch for a few minutes as one does to start an automatic movement......I can see the flywheel moving for a few seconds and then it stops...the second hand twitches....but does not advance. Clearly the watch is defective. TRYING TO CONTACT THE COMPANY IS THE PROBLEM. i HAVE CALLED FOUR TIMES. WAITED ONE HOUR TWICE AND YESTERDAY HELD FOR OVER THREE HOURS....listening to Jazz music but no one ever answers. I check often for their online chat but it is never available during the posted hours. I also emailed the company with complete details.....Two days later I received and email telling me to have the battery changed. THIS IS AN AUTOMATIC WATCH AND HAS NO BATTERY.....I RESPONDED BUT HAVE NOT HEARD BACK AGAIN. Its to bad, because the watch was a good buy and I would like to have it. It appears my only recourse is to contact my credit card company to refuse payment. Its a hassle, and I still won't have a working watch.......FORTUNATELY THIS WATCH WAS CHEAP HAD IT BEEN EXPENSIVE I WOULD BE CONTACTING A LAWYER BY NOW."

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Verified
1/5

2020-12-17

The Worst Customer Service

"It completely ruin my online experience. They ignore you and they don’t get back to you for like 3 days if you are lucky."

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Verified
1/5

2020-12-17

Ordered 2 Watches only received 1

"I ordered 2 watches on Dec 7 for Christmas gifts. It is now Dec 17 & I just received 1 watch!? No information on other watch tracking page shows no information about missing watch!? "

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Verified
5/5

2020-12-17

Amazing

"Wonderful watch. I love it. Had to get it sized; but that was it. "

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Verified
5/5

2020-12-17

Looks great

"Perfect Christmas gifts fast shipping "


Verified
1/5

2020-12-17

It is fault

"I bought waches but i did not receive my order and i can not contact seller. It is scam"

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Verified
1/5

2020-12-14

Late

"Did not arrive on time, never again "

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Verified
5/5

2020-12-17

beautiful time piece.

"Carefully packaged and delivered with care."

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Verified
1/5

2020-12-17

Wrong watch- horrible customer service

"This was truly by far the worst experience I’ve had. Given that I received the wrong watch from what I ordered as the picture advertised on their website, I called the number listed, upon calling I was immediately forwarded to some kind of call waiting. After waiting for over 70 minutes I hung up and sent an email. 4 days later received an email from a customer service rep who asked for pictures of the watch. So far I’ve waited over a week just to get this resolved with no resolution. I will never order from here again. "

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