"I ordered on time only to be disappointed in the end. "
"I’m an invitation watch person for sure and the watch I purchased from world of watches is beautiful! My problem was I was given expected delivery of 12/4, it finally was delivered today almost a week later. Not cool!"
"I have received the best watches! These watches are excellent for gift giving! "
"My experience with W O W is always the crucial bomb "
"Very bad customer experience "
"You never respond to emails I want to return the shoes or adjust the price to to $128.00 plus 10% off or I will send them back I never worn them nor tried them on . You are the same company that always send don’t buy retail "
"Takes forever to get the watch. Too slow. They say it will come on a certain date but it doesn't. I still haven't received till now."
"Very quick delivery of great, high end- small batch brew cologne"
"World of watches is great, however the method of shipping is less than satisfactory. My item was supposed to be delivered last Thursday 12-3 maybe 12- 5 at the latest. I have still not yet received it. I know its a little slower with the post office but this is a week late now. Thank you"
"i purchased 2 watches for gifts . They came on time and are beautiful. i would buy from them again .Diana Feibelman"
"WOW has so many great choices at varying prices, it is difficult to choose one over another. I have thoroughly enjoyed perusing each offering and have purchased several different looks and brands. My choices will ultimately make very nice gifts for family members on special occasions."
"I was considering returning this watch ⌚ but the more I looked at it I started to like it more. I thought the price was out of my price range but I understand the quality and its worth the cost. "
"I purchased a Breitling watch with what I thought would be a band with a clasp enclosure. Although the description stated a “tang CLASP”, a tang buckle arrived. When I called to have it exchanged, they stated that because it stated “tang” I should have known it would not be a clasp. Sorry, words mean something. A clasp is not a buckle. If I wish to return it, I was told I would be charged a restocking fee. At something that costs 6k, that darn near $500, not a minuscule fee. The customer service for an expensive retail purchase was nothing short of Sub-par. And I should mention that I called 2x in the morning, was on hold for 1 hour (and finally hung up); for 45 minutes the same day (and finally hung up); and then finally reached someone closer to 5pm while I waited on hold for 20 min. "
"I buy thinking in christmas day, but don't ship My order the day when i pay and is to late for receive the product in time"
"I am having a horrible experience with world of watches! I purchased an item and got something else( same brand and color) instead. I tried to call them several times, times a day, and different days! NOBODY answers the telephone! Hours on hold! Plus, I emailed them 3 times. AND GUESS WHAT? No email replies!
Terrible customer service! I will NEVER purchase again! I want to return the WRONG item! I can’t do it without instructions from the company! "