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Product & services pricing
3.22/5
Chance of future purchase:
3.23/5
Shipping & packaging:
3.18/5
Customer service:
3.04/5
Return/Replacement policy:
2.85/5

Verified
5/5

2020-12-09

Fast delivery

"Great as always. Thank you"

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Verified
1/5

2020-12-08

WILL NEVER DO BUSINESS WITH THIS OUTFIT EVER

"I PAID AKMOST 2000 DOLLARS FOR A WATCH AND IT SAT IN "PENDING" DAY AFTER DAY. I sent emails asking what was going on - NO REPLYS. I CANCELED YOUR GARBAGE WATCH WHICH WAS MOST LIKELY USED, COUNTERFEIT, ETC. AND BOUGHT A $5900 WATCH FROM JARAD JEWELERS. I AM A BITCOIN MULTI - MILLIONAIRE AND I EVEN TOLD YOU THAT IT WOULD BE THE FIRST OF MANY. NOW YOU DON'T EXIST IN MY WORLD."

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Verified
5/5

2020-12-08

Excellent Customer service & quality

"I was nervous about ordering from an American website, from Canada for a number of reasons. However, I will not hesitate to order again from World of Watches; the price was competitive, shipping price reasonable & shipping speed so fast! Less than 1 week from USA to Canada (London, ON).

The product was excellent, a Movado watch...that's unavailable for purchase in Canada.

Thank you!
"

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Verified
1/5

2020-12-08

Still have not received my order

"The title says it all. Hope it comes."

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Verified
5/5

2020-12-08

Fast Delivery

"Ordered using the free shipping vs the upcharge 2=day shipping and still received my watch on day 3."

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Verified
5/5

2020-12-08

Shipped on time and a quality product

"Easy to order would purchase again"

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Verified
1/5

2020-12-08

I have not received my order yet!

"I’m not able to speak with anyone when i call, was on hold for 2 hours and you’re sayong I received my two orders and i have not.. very frustrating experience.. i need to know where are my orders??"

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Verified
1/5

2020-12-08

Do not buy from WorldOfWatches.com

"Ordered two items and had problems with both. One had the wrong photos advertised and I got NOT what I expected. The other arrived damaged.
Based on the website, returns are processed via the phone call - and NOBODY ANSWERS THE PHONE, i.e. there's NO possibility to make a return. Also, the refund (for the lucky ones who manage to get to the operator) is for credit only - there's NO cash-back option.
Now I'm stuck with one wrong item and one damaged item with no possibility of return/normal refund.
"

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Verified
2/5

2020-12-08

Where's My Watches?

"Never received my order but shows completed. UPS has not received it. "


Verified
1/5

2020-12-08

Not delivered

"My watch was supposed to be delivered 12/6 and it was not.
It is now 12/7 and still don't have my watch.
Hopefully tomorrow....will see.
"

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Verified
1/5

2020-12-08

Zero points for customer service.

"Zero points for customer service. I have emailed several times, the online customer service chat is never live online, so I left messages on several occasions via the app for that. Never have received any kind of reply or an answer to my question. Pretty disappointing."

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Verified
5/5

2020-12-07

A Great Experience

"The shipping was fast and the product was exactly as listed. "


Verified
1/5

2020-12-06

Don't blame covid for bad customer service

"5 emails unanswered and over 10 days to finally ship. Never again"

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Verified
5/5

2020-12-05

Better than imagined.

"The watch came in excellent packaging. The watch itself was immaculate. Will be ordering again."

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Verified
5/5

2020-12-03

Perfect

"Quick shipping. Item as described."