"My watch was supposed to be delivered 12/6 and it was not.
It is now 12/7 and still don't have my watch.
Hopefully tomorrow....will see."

"Zero points for customer service. I have emailed several times, the online customer service chat is never live online, so I left messages on several occasions via the app for that. Never have received any kind of reply or an answer to my question. Pretty disappointing."

"The shipping was fast and the product was exactly as listed. "

"5 emails unanswered and over 10 days to finally ship. Never again"

"The watch came in excellent packaging. The watch itself was immaculate. Will be ordering again."

"Quick shipping. Item as described."

"Great variety and excellent customer service. Have bought several watches from this site and keep coming back. One watch I purchased was found to be out of stock, after I had bought it. Customer service contacted me to inform me and apologise for the incident and I was reimbursed within 2 days. "

"I need an RMA. When you call the prescribed number all you get is endless music. Good jazz though. But never answers. They have also not replied to an email request. Totally frusted."

"Horrible experience with my order"

"It has not delivered after so long"

"Great Price and all aspects of Customer Service "

"Today 11 days after purchase my order is still “processing”. Negligent, inefficient, lazy company. This watch was supposed to be a birthday present, now will be maybe, a Christmas one. "

"Great experience. Great shipping."

"Customer service no way to be found anywhere you try to communicate true email, phone calls no answer,live messages and no answer at all"

"The Mondaine watch I purchased is exquisite! Best price! Great service! "