"The order says delivered but I didn’t receive it. I have been trying to call the customer service and nobody is picking the call. I sent several emails and no response. Please help!!!"
"Easy website, large inventory with fast shipping."
"I only received 1 of the 5 watches that I ordered. Still waiting on the other 4."
"Ordered a watch that was listed "in stock" A week later I had to call them after no info only to find that my order was on back order and would be two more weeks...still waiting. One prior order from them with no issues."
"Fast shipping and great price "
"ya an pasado más de 20 días q ordene el reloj y todavía no lo e recibido,,es una decepción ya que era para un cumpleaños y la verdad es que no pienso comprar más en su página,,"
"Very Good Experience...................."
"Great website, info on the watches very clear, nice pics, super deals compared to any retailers. "
"Ordered 4 watches got wrong watch for one ordered and customer service said would allow return and never sent shipping label. 2hd watch did not look like advertised. Have not got other 2 and all watches are taking a long time."
"I had a small problem with the UPS driver delivering my packet to neighbor's house and I had to contact UPS for clarification. It is not easy to get a customer service agent on line. Eventually everything was cleared and went and collected my package from my neighbor's house."
"Fantastic selection of watches and great customer service. I have been ordering from them for years and will continue to do so. I enjoy looking at all the different brands that they carry and I have never had a problem that wasn’t remedied quickly and out of all of my many transactions 99.9% were fulfilled without any issues."
"I could not talk to anyone on the phone. But did get a return email from Heidi. It took along time to recieve delivery, I undetstand that that was USPS fault. However I must return this watch because it didn't fit my wrist. Please yell me how to do this, where to send it, and how long will it take to receive a refund? Thank you in advance for your help. You can reach at ***-***-****."
"Very bad experience, nobody knows about my order."
"purchased a watch at a great price, was in stock & was told it would ship in a few days. after 3 weeks still no watch, called & they told me it was out of stock, & discontinued. Supposed to get refund, but still nothing. "
"The watch was delivered in record time, it was a great fit and it looked wonderful!"