"Ordered jersey for my grandson, never arrived. No confirmation of shipping or tracking number; when I called them they had no information about order. They gave me a FedEx tracking number; FedEx record says "no attempt to deliver". Company out of stock on specific jersey; gave me hard time about refund and made no effort to provide a satisfactory replacement.
TERRIBLE customer service. "
"I ordered a Barcelona jersey in a time where they had sale and everything was quick and easy! Always provide great service and always have good deal, definitely recommend "
"I absolutely love my 2016 Nederland Away kit! I love what Nike has done with the design of the kit and the Dutch Lion that is on the front of the shirt. World Soccer Shop provided me a chance to not only buy the away kit but also the home Orange kit (Orange is my favorite color). I can't thank World Soccer Shop enough for the excellent experience and I think about them every time I dawn my Dutch kits! I will be shopping with them again. I hope that they can get more Dutch items like the half zips that they wear during practice and the pants as well while warming up. That's my only hope for more Dutch gear but other than that I can't complain at all! Thanks again to World Soccer Shop!"
"I have bought 2 pairs of cleats from this website and both times they have never disappointed. If I have any questions or concerns they respond to emails in no time! Customer service is also amazing."
"Honestly the delivery is pretty accurate and everything went the way it was supposed to go. No complains about the service."
"I ordered a USA jersey during one of their sales and it was awesome. I didn' t have any problem placing my order and it came sooner than expected. I've been using them for years through the American Outlaws. Love these guys!"
"It has been one of the best experiences as far as shopping online is concerned. I got my cleats and my indoor shoes very fast, just in two days!! I had no problems with either of them, not even the boxes were damaged, I would definitely buy from them again "
"Nice place to buy jerseys and cleats"
"I've been reading some costumers reviews and I believe they are showing bad stuff about WorldSoccerShop. Every time I've been ordering stuff from the website, it comes on time and in perfect conditions. Their delivery is within 4-7 days after placing an order, except when is a customized item which takes longer. However, the website is very helpful when it comes to questions regarding shipments. I encourage people to buy here "
"I ordered a jersey for my son's birthday on 22 AUG 16 and as of 18 OCT 16, the jersey has yet to arrive. I received an initial email that the jersey was shipped then received a subsequent email stating it was delayed until early October. Now when I log onto my account, it does not show my order any more and the link to track my package is not working.
I am currently on hold with customer service for almost 45 minutes. "
"After waiting 2 weeks for processing, AND constantly contacting Worldsoccershop, I receive an email that my limited edition boots I ordered immediately after they were put up were out of stock due to taking too many orders, even though I was one of the 1st to order but was rejected thanks to their amazing overseas processing times. All they did was offer a $25 voucher to try to bribe me into buying from them. NEVER BUY FROM THIS WEBSITE "
"I placed an order on September 18th and received NOTHING!! Called customer service and held over an hour on September 29th. I told the agent that I was flustered due to having held for over an hour and not having my order. She rudely said that they had a large call volume to which I responded that perhaps she did not need mine. She asked for my confirmation number and HUNG UP on me!! Crooks! If I could give no stars I would! I am sure they do not care about this review either, I do not see the point of having it. I was very excited to have these items for an upcoming soccer game"
"I placed my order on Septe,her 17th for an in stock item. I received a confirmation email and the money was proceeded through my account. The email said all orders are processed in 24 hours or less, however I am still unable to find the status of my order as it is saying I have no recent orders. I have emailed, and been placed on hold for 20 minutes now with no assistance. I also had a gift card that I could not use because there was no location to put in the code, and I was placed on hold and never got help. "
"I purchased a shirt and was charged twice for the same item. I will never or encourage anyone to purchase anything on this site.. buyer beware!"
"It's been 3 days and item is still in process."