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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
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innerpeace
Verified
5/5

2006-08-16

"Outstanding: prices, web site, quality and shipping! Bought a pair of Brooks shoes and a Frisbee, both at excellent discounts, both arrived quickly as promised."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
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Being easy to reach
N/A
Being knowledgeable
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Overall customer service
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Customer service being knowledgeable
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Customer service being trustworthy
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Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
junky576
Verified
5/5

2006-06-11

"No problems encountered with the order. Ordered online and product arrived in about a week direct cross-shipped directly from the manufacturer. Product arrived quickly and safely. Would buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services