"We had placed an order by mistake and it took a couple days but they were able to work with us and understand that the order wasn't supposed to get placed. They refunded our full order amount. "

"I'm a first time buyer and I have found this particular costume wristband website to be the most appealing and most trust worthy when it comes to customer satisfaction. They provide a large selection of wrist bands that can be customized completely to the buyers needs at a reasonable price. I look forward to doing much more business with Wristbandcreation.com to provide me with the satisfaction of grade A quality wristbands."

"My order was processed quickly and I received prompt notification by email. Thank you."

"Thank you Wristband Connection for your excellent customer service!"

"There were a lot of issues with my original order. While I should have paid closer attention to the fine print on the site, I also found a glitch in the site while ordering embossed wristbands. The glitch has since been fixed so it's good to know that WristbandCreation.com took my complaints seriously. I wish they would have listened to me sooner but it seems like a scathing review on this site is what it took to get their attention.

My initial dealings with customer service were not good at all. I felt the customer service rep completely wrote off my emails and complaints. It wasn't till I called and talked to Vince that I started to make some progress resolving my issues.

Vince has since been very responsive following up with both emails and phone calls and was able to completely correct my order. The new wristbands are exactly what I wanted and look great. However, they did not meet their promised arrival date and as such, I was not able to offer them at an event.

All this leaves me with mixed feelings. The product is great but my initial dealings with customer service were horrible. Vince went above and beyond to fix my order but missed his promised "in-hands" date. At the very least, Vince has shown a willingness to go the extra mile to fix a problem. "

"VERY satisfied customer!!"

"Very quick service. Easy to work with. Simple and understandable website!"

"The process was easy enough. My daughter did it for me as week talked on the phone . I have not received the product yet but they look lovely. If they arrived before my departure date of 8/15 then life will be good"

"I loved the gloe in the dark feature on the design I choose. Just not happy with shipping cost especially since I had to rush product and delivery other wise great if not rushed shipped. I paid $60 in shipping..."

"I had called to ask a few questions and the guy who helped me was great..will be ordering again...this was very timely..."

"Very pleased with the product service delivery and product outcome."

"Very cool and detailed service"

"I was reffered to WristbandCreation.com by a friend and decided to go with them for my family reunion. The ordering and design processing was a snap. Would refer them to anyone looking to get wristband made. "

"One of the best customer service that I have ever received. They email you on time and do everything they can to accommodate you, lowest prices too!!"

"I am pleased to the quick turnaround. I can't wait to receive them."