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Verified
5/5

2005-05-06

"I just purchased 3 Xenium S.P. ICE chips, and they are AWSOME! I received my shipment extremely fast, and have had no problems with xbox-modchips. I have made 3 orders (5 chips) within the last 4 months, and they are the only ones I would recommend getting a mod chip from. Their support forum is great also!"

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Is consumer focused
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Verified
5/5

2005-04-21

"This was an extremely smooth transaction.

Product was shipped in < 24 hours in full. Product arrived packaged perfectly as described. Email confirmations were sent all along the process.

I am extremely pleased with this transaction, and would definitely order from them again.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
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Being trustworthy
Being knowledgeable
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2005-04-20

"I know he can be a little slow at email replys but I received my chip fast. Not sure if he had to email me tracker number. Item came within 7 Days. Good job but guess you have to work at getting them out quicker. Hire help lol GREAT JOB!!! ED Firestrm "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-04-11

"I've bought from this company a couple of times and even recomended it to some friends who purchased. I have had nothing but good experiences with them. My items were always shipped out promptly and recieved in great condition.

I'm not sure what the beef is, but try dealing with a company like Asus or even Dells crappy India based tech support. I'm happy to do my business with this company and will continue to do so.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
3/5

2005-04-08

"It took 7-8 days for my order to even leave the fedex origin site. The original estimated delivery date was April 4th. It has been rescheduled to April 11th and it just seems as if that's quite a delay. I'm hoping that this delay was on FedEx's part due to shipping from Canada.

Also, the website stated that there were shipping locations on the West/East coast of the United States and Canada. However, this must be incorrect or outdated information as if this were true, I assume that I would have received my product already.
"

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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
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Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2005-04-08

"The Customer support on this company is some of the best ive ever seen. I have recieved emails back to every single email I ever sent them and most of the time within 5-20 minutes!!! Thats INSANE Good!!! Not only is the customer support the bomb but they didnt have the item I was looking for so I just emailed them and asked them about the part and they got it for me. Now its a normal part on the site! Now thats Outstanding! I couldn't be more happy with them! "

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Verified
1/5

2005-04-02

"Absolutely horrible service. Tricked into paying $16.50 for shipping as there were no other shipping options on the site than "express" with no price included. I made comments in the comment box stating to call me and not ship the product if shipping was over $8. Sent 4 emails to them, no repsonse. Product was shipped, didnt get it for days... didn't even get my money's worth for the shipping i was forced into."

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Verified
5/5

2005-04-01

"Placed order on January 27, had it in hand on February 1...No prblems whatsoever."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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N/A
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Being easy to reach
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Verified
5/5

2005-03-28

"I GOT WHAT I NEEDED AT A GOOD PRICE, AND WITH FAST SERVICE. OVERALL I WAS VERY PLEASED. :)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-27

"Order #2173
Order #6972
Order #9901

I have had absolutely no problems with them. My orders have been turned around very quickly except for a slight delay on my first order which they made me aware of immediately. I will continue to order from them and would definitely recommend them over console corner.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-03-23

"I tried to buy but found their website terribly slow (I visited it 5 times). When I tried to put in my VISA it said it was expired (which it wasn't). Nobody was available the 4-5 times I tried to contact people, during business hours, via IRC. When I did finally contact somebody on IRC they said it was a customer support issue and that I'd have to use the support portion of their site. I tried their support site, which requires an ADDITIONAL user form to use, then activate :( and sent an email. Response came back in 1 1/2 weeks later.

During this time I had bought and recieved a modchip from another Canadian vendor with no hassles at all. Based on my experience I'd not try to use them again despite the fact that their prices are a bit lower and their selection is a bit bigger than the other vendor.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
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Web site being easy to use
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Verified
5/5

2005-03-18

"I use this company for all of my modchip purchases and will continue to do so. As far as I am
concerned this company is AAA+. Their products
and shipping options are first rate.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
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Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Speed of web site
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Web site reliability

Verified
5/5

2005-03-18

"web page provided great info on the mode chip and ordering was very quick and easy. Product arrived within a few days and with the provided install info on the web page was installed and operational within an hour. I'm very happy with the product and the web site."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
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Web site being easy to use
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Verified
5/5

2005-03-15

"Fast shipping... overnight... everything as stated...What more could you want"

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Is committed to quality products and services

Verified
5/5

2005-03-15

"Great Site. Fast shipping. Great Price. Great Product!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
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Making decisions on their own
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Resolving problems
N/A
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