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yeeeha
Verified
1/5

2005-10-13

"I ordered the below Logitech Model: LG-TM

Part Number ***-***-****

shown at Logitec website http://www.logitech.com/index.cfm/products/details/US/EN,CRID=2150,CONTENTID=5001

XL-PC.COM knowingly removed the Barcode from the box in your effort to deceive me and shipped me

LT-TR-MARBLE Part Number ***-***-****

also on Logitec website http://www.logitech.com/index.cfm/products/details/US/EN,CRID=2150,CONTENTID=5001

I believe by XL-PC removing the barcode and shipping me soemthing other than what was ordered consitutes FRAUD.








"

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Overall quality of ordering process
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Overall technical support
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Making decisions on their own
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Being easy to reach
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N/A
Resolving problems
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Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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jbuentel
Verified
5/5

2005-02-05

"Ordered my barebones sytem on Thrusday, received my order on Wed. the following week. Everything was in order, very happy with the components and quality of service. Shipping package was solid, no problems, looking forward to doing business with them again...."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
dmeketa
Verified
4/5

2005-01-26

"Note that xl-pc.com appears to be just another site for X Technology (www.xtechnology.com). After I ordered from xl-pc.com, all correspondence came from X Technology. Be sure to check out X Technology's longer history on ResellerRatings.

Their online configurator app is really great - if there's bad data in it, that would be lame, but I didn't come across any mistakes. It's awesome to have them just tell you what's compatible and what isn't, rather than having to research it all yourself. Also note that they assemble and test your custom system for you (they don't really point this out on their site).

My experience was pretty good. Their shipping was a bit on the slow side, and they were a bit dumb about dealing with different shipping and billing addresses, but their prices were competitive and everything arrived in perfect shape.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused