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Verified
5/5

2019-09-20

The best

"Fast and reliable services "

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Verified
5/5

2019-09-20

Great service with competitive rates

"I've used Xoom for several years and it's been an indispensable too."

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Verified
2/5

2019-08-28

Not 5 Stars Yet!

"We trust Xoom because it is a PayPal service. We have used Xoom for over a year now, with over 40 bank to bank transactions. The transfers have been very unreliable for us. Sometimes, the transaction would be instantly completed, but too many times, we would have to wait 2 or 3 days before the transaction was completed or we would get a transaction cancelled message. That is very annoying and a waste of time to say the least. To be fair, I'm not sure if the problem is with Xoom or with the receiving bank."

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Verified
5/5

2019-08-28

Convenient

"Using Xoom is the most convenient and cheapest way I can send money to the Philippines."

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Verified
1/5

2019-08-28

Scam??

"I sent $230 Canadian to US $170. They sent me an email confirming the money in the recipient's Bank. The money never arrived nor they notified me. They requested screenshots from the recipients account to show the money was never there. After I sent them, they discovered that the money was withheld by their "partner" in US, whoever that is. (the screenshots were not necessary.) Now, they are requesting a color copy of my passport and social security information. They already have my full name, address, phone number, credit card information. What are they doing with all that info? who is going to handle it? and how? Because I refused to give more information, now they are saying that their "Partner" may not give the money back. Be careful with this company. It may work well for other countries, I don't know, but Can to US I would said is a nightmare"

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Verified
5/5

2019-08-25

Excellent Service

"Excellent! Been a customer for quite a while now. Never really had an issue. 24/7 customer service. I wish I could get a discount on the transfer fee or get a fee free transfer at some point. Rewards program will also be a great idea to get more customers. "

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Verified
5/5

2019-08-25

Easy, quick, simple and great customer service

"Have being using Xoom twice a month over 3 months now and I’m very pleased, their customer service is efficient and solution oriented "

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Verified
5/5

2019-08-22

Fast service and they even email you when the transaction is complete.

"I am in China and it is wonderful to be able to take care of business with the least amount of hassle."


Verified
5/5

2019-08-22

Zooms Is the best!!

"Zoom is very easy and convenient! Would recommend to all my friends and family! Plus you get the best exchange rate."


Verified
1/5

2019-08-22

No money back

"So I made a transfer to my sister bank account, I didn’t know that she already no longer use it. So I call to customer service like few hours later and they said they goin to make a request, to get my money back, so there’s no way that my sister can get the money since the account doesn’t exist any more.. so what happen to my money... exactly, I’m so disappointed. I’ll keep trying to get my money back."

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Verified
5/5

2019-08-22

Outstanding Service

"I have used Xoom for years now and always amazed with their efficiency and better rates. Thank you! "

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Verified
5/5

2019-08-22

Very reliable

"The name says it all.(zoom) the fastest money transfer every"


Verified
4/5

2019-08-21

Easy Access

"Service is very good. Xoom just needs to have a few more agents for the various areas. It's easily accessible from the comfort of my home, so that's a real plus+++
Jamqueen
"


Verified
5/5

2019-08-21

Fast, safe and great customer service

"I've been using Xoom to send money biweekly for years now. It's the fastest and safest way to send money anywhere service is availale. Better than the banks or Weatern Union that charge too much fees. Plus you can do transfers anywhere on your computer, laptop or on your phone, anytime. How sweet can that be!!! Thank you Xoom!"


Verified
5/5

2019-08-21

Fast and nice

"I sent money to my family and 2 minutes later they told me we have the money on my account "

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