"I bought this model about 6 mos ago, and LOVE it. I probably put it through harder use than most (I’m an above-average sized man and I tend to go as fast as possible). That said, I hit a slightly uneven section of pavement and lost the screws attaching my handle to the body. I just think this failure happened a bit early, personally and that spot seems like a weak point on the unit. That said, I called about it today and an extremely pleasant gentleman helped me troubleshoot the problem and is sending out replacement screws. I think longer/larger screws might be helpful to ameliorate this issue, but who am I to question what has been otherwise a great product? Anyway, would buy again, with total confidence that xootr would make right any potential future problems. Just going to miss my scooter waiting on the screws to ship ;-) "

"the 'experience' is easy because the website is dead simple. I got free FedEx Ground shipping, I dont know if that's a temporary promo or what their doing nowdays. But never any problem, with the THREE xootrs I've bought over a 10 year period.

Quite simply, xootr has no competition. There is no other scooter that compares in build quality, engineering, durablity, support or style. If you a broke-**** with only $99 to spend, the Razor A5 WITH NO FRONT BRAKE is calling for you. But when you stop buying frivilous things that dont last, there is no question that my xootr has give me miles and miles of pleasure, so much that I buy them for my children and my girlfriends without hesitation. The xootr Street is indestructable, unless you run it over with a diesel locomotive."

"I've had my Xootr MG since 2012. It's carried me, and each of my sons (in front of me, at the same time) as they've grew from little to big kids. You'd think it was only a few months old. I've just ordered my second Xootr Bag, as this MG has traveled with me around the world a number of times, and the bag couldn't quite keep up with so much travel. Wouldn't consider another brand."

"Bought my daughter a department store type of scooter, she loved it but I wanted to ride it too and it doesn't support my 265# frame so I set out to find one for me and here I am. Weight limit 800#! This is for everyone and that's great. Built to order, not mass produced and shipped to your door. Thank you!"

"My son has gone through 3 scooters of other brands and we wanted a long-lasting scooter that can support his growing frame. The Xootr is solid, and should last for a very long time. Replacement wheels are reasonably priced so the Xootr should be the last scooter I need to buy, praise God! It was a big investment, but should pay off in the end. "

"
Scooter worthy of more than five stars! I already have one such for more than seven years and haven’t had any problems with the scooter over the years.I gave it to my niece and now I have bought one for myself. Xootr scooter the best of all the others that I saw."

"I have been thinking about purchasing one for around 3+ years! My neighbor has one and I see her whipping around running errands and meeting up with friends. I wasn't sure since she is much younger than me, a 54 y.o. grandmother, If I would have the coordination and balance plus, my eyes are SHOT! Also, l live in Chicago and therefore sidewalks, streets can be a whole lot of crap-even to walk on! I decided now that "stay at home" orders are extended, I would bite the bullet and give it a try due to your 30-day guarantee.

I received it days before expected! I ordered early afternoon on 04/23 with expected guaranteed arrival on 04/28, It arrived at noon on 25th-most excellent!!! Naturally, weather was crap and realized that I no longer possessed a helmet so I waited until today.

I read instructions, and was a little nervous while using it inside my house but decided now or never! Risked Covid-19 at the local Target, snagged a helmut and spent 10 minutes outside gauging the pavement, testing brakes. The last scooter I was on was in the 90s, my kids "Razor" with manual "Fred Flinstone "breaks. I will state certain bumps and/or debris on side walk/street better be centered and watch some curbs! I hit underneath my chassis thanks to some old SH*T curbs not shallow enough so be aware so u don't make my mistake!!!

I had a BLAST!!! I was out for 3hrs straight! I figured better take it easy since been a couch potato since 03/17. I plan to utilize this for EVERYTHING, just bought a carrying strap for light grocery runs, and down the road when things open up! It is everything that I hoped it would be outside of my neighbor and site-based on reviews!!! Seriously, told my kid in Canada and hit four friends to seek out and buy so we could glide, get some exercise while social distancing!

I will add, intially may seem like a big investment-especially now! However, I can carry it with me instead of rigging two bike locks on a bike so the riff-raff here in Chitown hopefully doesn't steal it! I want add if its helpful, that I am 5'2" with size 6-6.5 feet so its perfect! I am gonna let my guy friends try "before they buy" just to ensure anyone 5'9" and up would have a comfortable ride since some "talls" have mentioned handlebar height issues. "

"This is my favorite scooter, I’ve tried many and this one is the best in my opinion. And Steve gives great customer service."

"The Xootr I use for daily errands, commuting to work and of course pleasure rides. Rain or shine! (But really dont rec this one in the rain) For the eco-concientious poor working folk that dont want to worry about a stolen bike this is perfect.

Exercise is so important now with my cheap junk diet. I want it to be non electric as a choice. Thank you for that.

I work fulltime at over double minimum wage, but yet make less then $20k/year after taxes and cant afford healthcare. A house, let alone barely a car, is not affordable at my income either. I need transportation to work bad. Public transit is unreliable time wise. Bicycle? A long lasting one is approx $500 plus if I want it electric would be $1500+. It can get stolen, requiring extra GPS tracking or anti-theft on top of cost. Scooter is relatively inexpensive and super portable, non threatening in-town for the most part. I researched many brands. Micro, CityGlide, etc. and I just thought, why not go for the best? I haven't tried any other scooter brands but the CityGlide, Xootr and Razor in my life. Both performed well, but the Xootr is just something extra. Special definitely and well worth the $300 price tag. I finally got around to getting myself one for myself.

Please make an electric version. 40mile realistic range. That way people like me that live in the outskirts of where the pay's at can realistically use scooting as a car-ternative for work travel. Or even somehow make a kick scoot that can handle bad weather!

You've done alot of good for many and given lots of positive experiences. Free FAST shipping!!! 5/5"

"I contacted XOOTR talked to Steve Kovalchik about getting the XOOTR Dash (since I loved my XOOTR Cruz so much and my wife her XOOTR MG). Steve has a lot of riding experience using the XOOTR products and his guidance led me to wanting me to get the XOOTR Dash. Since it was Veterans Day I contacted XOOTR about a used XOOTR Dash I saw online on Ebay that XOOTR was selling (I never knew they sold used XOOTRs). Well the photo showed that it looked brand new ... Wow. So the used (but looked brand new in the photo's) XOOTR was already discounted for sale and Steve gave me an additional discount and threw in their ergonomics grips that I wanted and did not charge me for. Also shipping is Free! Steve is wonderful person to work with and his total focus is getting you the XOOTR you want and for you to be satisfied with it. XOOTR is awesome company to business with. Thanks for taking care of a Military Veteran on Veterans Day. I really appreciate it!"

"I had an issue with the front steering column which a local bike shop could not fix. I sent my XOOTR out to them and within 48 hours received it back, in great working condition. They'd replaced the front. Wonderful and fast service. And of course, I love riding it too!
"

"Great scooter that works well.
Customer service is excellent.
Had a problem with a scooter. They got it fixed in no time.

JC Bodin"

" In September 2006 I ordered my Xootr MG from Steve. After writing it for 13 years with many thousands of miles I determined it was time to get another new Xootr MG. I called Steve earlier this week and placed my order and it arrived on Friday via federal express. Steve got it out the door the same day I ordered it. My service from them has always been excellent. Any time I’ve had a minor issue or needed a part they were there with excellent service. I love the new design and the ride is still wonderful. I wrote 8.8 miles yesterday and 9.2 miles today and look forward to putting many thousands of miles on the scooter. I can’t recommend Xootr highly enough. They are a great company that manufactures a great product. It gives me all the fitness advantages of running with virtually no impact on my knees nor ankles. It’s a great way to keep in shape and not beat up your body. Thank you Xootr.
Bob Mc
Overland Park, Kansas"

"I am 12 turning thirteen, I have had this scooter for about 2 years. The kid scooters were too short for me, this scooter is perfect and it is still working great! I love my Xootr. I like how they offer repair services! I plan to use Xootr for the rest fo my life!! #XootrGang"

"I have to say, Steve and the folks at Xootr embody the best of customer relations. Anyone can be nice and gracious during the sale, it's after the sale that tells the true story of a company and their character. We bought a standard model for our son to use in lieu of a bike at Michigan State. He had some issues and Steve was more than happy to work them out with us. Top quality product with top shelf support!"