ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.53/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.24/5
Customer service:
4.35/5
Return/Replacement policy:
4.44/5
Featured Review


Verified
5/5

2024-06-28

Excellent

"Great experience with Xotic-PC so greatly appreciated with my purchase "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-28

Excellent Customer Service

"I had a great experience in the chat. All of my questions were answered promptly and respectfully. I also can’t believe my computer will be here tomorrow. Excited to start using it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-26

I had a great experience at XoticPC

"Shopping at XoticPC was easy and smooth. They have a great offering of PCs for every budget, from customizable to pre-built PCs. Payment was easy and they offer flexible plans to fit you, plus free shipping and all the extras they time to procure. The PC was packaged and sent and delivered with quality in mind.
Overall, I'm a satisfied customer.
"


Verified
3/5

2024-06-23

My mistake, Poor response

"I accidentally entered my incorrect email for my new PC order. I emailed XOTICPC to update/corrtect my email. I have yet to receive a confirmation of my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-23

4th computer from xotic!

"I've purchased from xotic several times and it's always been a good experience all around!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-18

Amazing

"Was quick simple and affordable definitely recommending to all my friends and fam that want to get into pcs this was my first pc and very excited "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-21

Amazing.

"Very helpful on questions and concerns I had!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-21

Been on my radar!

"I have had them on my radar and bookmark for quite a while. I have built many computers in my life but I'm finding myself short on time lately. So I thought I would give him a try and I found the buying experience with them absolutely perfect. The only thing that I would suggest or maybe they can possibly add in the future is a build Stage status bar in your account. That way you can see where you are in the queue of being built what stage you're in the build and how close you are to being shipped out. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-17

Streamlined checkout, superior customer service.

"I recently ordered a laptop, but I had forgotten to add certain things to my order. Within a day of contacting XoticPC I had a response. The variations within the upgrades were top notch. I will update this review once my order actually arrives."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-20

PC Tracker

"Using their online ordering experience was quick and easy and I can easily check the state of my order. I cannot at this time comment on total order time as my pc is being built at this time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-06-13

Awesome!

"Easy to order, great customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-18

Great Website

"Just ordered an MSI Titan, this website was very intuitive and easy to navigate. Lots of customization options which I took full advantage of. Am excited to see my laptop!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-17

Great Price!

"They offer great prices with plenty of upgrade options!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-16

Great Service

"Was very quick and easy to submit my order and to select payment options as well "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-16

Big Fan!

"I haven't received my order yet, but the website was very user friendly, when customizing my order. It kept me on track ordering the proper hardware for each consecutive option. Every spec for every option was available helping to make the decisions on each piece I chose in my build."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service