"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Everything that’s perfect"
"I was pretty satisfied with the overall purchasing experience. Still need to get it delivered and all, but I’m hopeful everything will be fine."
"You may have to wait a little while but it honestly don't matter, quality speaks for itself and it's worth the wait. This is my second customized gaming laptop (with xotic) and my first is still running great 6 years later.
Their staff make sure you don't have any questions about your custom as well, which I find to be great.
It's definitely worth the money for quality upgrades."
"Doing good with the online order plus they do wonderful deals. Got my new laptop order and I can’t wait for it to come in"
"This site is amazing so many options to choose from and design your laptop the way you want it. "
"I've had constant contact with the xotic people and they've been about as accomodating as possible. Every question has been answered and every concern had been addressed. I couldn't be happier with my overall experience!! "
"bought a laptop for work, and love it. started to spread the word and a couple of friends have also ordered from xoticpc. they all love it too!!"
"Great product and excellent service "
"Upon waiting over 3 months for a previous order delay, the support/sales team helped me in cancelling the previous order, recommending a better product in stock for basically the same price ad made the transition seamless in purchasing the new one. The new product is already in motion in just 3 days!. Hats off to xoticpc for helping get this laptop squared for my son. Cheers!"
"I had no issue being able to use the site with customizing my order. I would do it again."
"This is may first time ordering a custom laptop but the process was very smooth from selecting the components to placing the order. The original messaged I received stated that the machine would be shipped in 10 to 15 business days but I received an email confirmation the next day stating that the machine has been shipped and will arrive on Friday which is a whole lot sooner than anticipated.
I will check in with you later to provide an additional update once I receive the machine. Cheers!"
"Haven’t received the item yet, but the customer service is great. They’re working with me because I’m going out of town soon, the purchase experience was fantastic, so many deals! Best part is if you have any questions just shoot them a message and they will respond quickly."
"Best pc gaming site! Can’t wait to receive my pc!"
"I had pre ordered a laptop from them about mid February. It was taking a little while to build because of covid. I asked xotic about different laptops and they reached out and offered 3 different options that were in stick. After picking one they were quick to build it and send it on its way. Overall really happy with their customer service"
"I found what I was looking for for a great price and awesome terms shipped fast I will definitely buy from Xotic again"