"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"The website is well laid out. Easy to view each computer you’re interested in. Prices are very much competitive! Bought my first laptop and chomping at the bit to get a hold of it."
"Very easy as always, and the ability to customize my laptop was second to none. I am a customer for life! "
"Easy and smooth ordering."
"Eric F was great at helping me with what I was looking for. "
"Very easy to customize the order, and the options available did the trick."
"Super excited for my PC to come in the mail and support was awesome thanks Xotic PC!"
"I purchased my first Sager from Xotic in Oct of 2013. It has traveled the world with me, endured less than white glove treatment and excessive hours of gaming, yet is still running strong-ish (little buzz in the fan). I've never had a laptop before this one last more than 3 years.
Additionally, when I required support while working overseas, I was able to chat with an extremely helpful, competent, English-speaking person that was able to help me troubleshoot some software issues I was having.
I finally decided it was time to buy another laptop and for these aforementioned reasons, I will never buy another computer from anywhere else and will recommend to anyone willing to listen that Xotic PC is the only place to go. Please keep it up."
"Ordered a "starter" prebuilt gaming desktop for my grandson - great system, excellent speed, processor, RAM, and great price! The company communicated well, built the desktop and shipped out it out super fast - came far more quickly than was expected, and that is even under current circumstances of everything being slowed down due to COVID-19. Highly recommend these guys!"
"I'm delighted with XoticPC, I purchased laptap(GE72 apache pro) before it served me greatly and then I got desktop Aegis RS which is amazing, performance wise it's a monster. I love MSI and gotta admit XoticPC delivers best PCs and customer service very good, they help you with details and with such care. I delighted with XoticPC and MSI."
"Lots of options to choose from for a wide range of interests. Gaming and programming are my interests. Easy ordering process, easy to use interface. Ordered one and realized we forgot something so returned for exchange, we now have what we want, and it was an easy process. Thank you for making this a good experience."
"Everything about this experience has been excellent. I had many questions and all were answered via phone or email quickly, personally, and was informative. Even the website provides an outstanding UX! Easy to navigate and customize your selection while providing every detail of the system you are reviewing. Far too many competitors did not provide as much information or offer the type of support I have received - even before I made a purchase."
"Easy to find what I wanted, and checkout was a breeze. "
"It was nice to talk with a sales person who know what they were talking about. I ordered a new MSI laptop. Only reason I didn't give 5 stars instead of 4 is that they charged my CC already but have no idea when they will be able to ship my unit."
"Good customer service during the live chat. "
"I wanted had so many questions when it came to a gaming PC as a surprise to my other half, and they were able to help me every step of the way, excited to see how much he enjoys it!!"