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Product & services pricing
4.49/5
Chance of future purchase:
4.40/5
Shipping & packaging:
4.19/5
Customer service:
4.40/5
Return/Replacement policy:
4.45/5
Featured Review


Verified
5/5

2020-09-10

Custom PC

"I am so satisfied with my order! The employees really do take care of a customer. If I have any questions about my order I always have access to a representative. "

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Verified
5/5

2020-09-10

Great value and good payment options

"This is a great value for my son's first gaming computer and I like the different payment options for those that need payment options."

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Verified
5/5

2020-09-10

Easy customization/purchase

"Xotic PC makes it easy to completely customize the laptop you're interested in, while keeping the pricing very competitive. They were available for chat when I had a question regarding promotions, and also promptly responded to an email sent after my purchase. Overall a great experience, and I'm looking forward to receiving my laptop!"

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Verified
5/5

2020-09-09

Still waiting to get laptop but site was easy to navigate

"I'm not sure what the wait time is for a laptop but I really look forward to getting it soon"

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Verified
5/5

2020-09-09

Customer Care, That's the reason.

"Is the reason I choose XOTIC PC, Over a few callback phone calls. Sales Dept. spent all the time I wanted and answered every Question I could throw @ them! Thank you, Michael
"

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Verified
5/5

2020-09-09

The Titan is the best! Xotic does is Right!

"I checked 10 different companies that could build for me and MSI Titan the way I wanted it with extra memory and cooling systems. Really only exotic could do what I wanted. It was extremely easy to do on their website and the price was very reasonable. Can’t wait to get it."

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Verified
5/5

2020-09-08

First Time Buyer

"It's my first time going through this site, and I decided to do it on a whim since it was an ad I found on Instagram and I heard that it was similar to iBuyPower, so I figured why not. I've been looking for a company that does installment plans for PC's since my credit isn't the best, but I know I can afford it, and luckily they do here! The mobile interface was easy to navigate, and there were quite a bit of great options to choose from. The only thing I wish they had is the ability to update the picture of the system with the parts you are choosing, instead of the stock photos, so you can have a better image of what the inside will look like. I only recently placed my order two days ago, so I'll send an update on how everything goes, hope their "rush service" is as commendable as they say it is. "

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Verified
5/5

2020-09-08

Great

"had some problems with Amazon at first and it took 2 months for yiu to start building my oc but now you're building it super pumped"

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Verified
5/5

2020-09-08

I think good

"I believe this laptop will be very good when it gets to my house! "

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Verified
5/5

2020-09-07

Good professional company!

"This is my 2nd purchase with Xotic, and the reason I'm back is because of my good experience with them the first time around!
I ordered my first custom-built laptop back in 2012. That one (a Sager) lasted 7 years before it died in 2019, due to a gpu burnout. So I've been looking around, studying, and saving up to order a replacement gaming laptop since.
Now after much research, I'm ordering another Sager with all my requirements. And I wouldn't trust anyone else other than Xotic to complete the build with.
I always like to do business with companies or stores that have their act together, and conduct themselves professionally. So that's why I'm back!
"

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Verified
5/5

2020-09-07

it was ok.

"i am still waiting on the build process to even begin because i ordered my laptop on saturday, and at the moment it it now labor day, so they havent even begun the process building my laptop yet. so my true happy response is still on hold until i recieve what i payed for."

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Verified
5/5

2020-09-07

Asombroso

"Una experiencia completa , rápida y segura. Encuentras lo que necesitas con toda la información que necesitas."

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Verified
5/5

2020-09-07

First time customer

"quick and easy process, I love being able to cusyomize my order!"

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Verified
5/5

2020-09-06

Great customer service

"Very friendly surrport team"

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Verified
5/5

2020-09-06

Good so far

"Still waiting on my order "

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