"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"The ease of ordering was fairly easy. The picking of the extras took some time to figure out as they don't make it the easiest to do. Try to hide it which makes extra $ so ?? The prices are ~~ and when you offer financing.. make it clear that ½ are not real/ 1 is a lease with option to buy/ 1 is short term the other is over 30%. Very limited to say least.
I was expecting a 'Rush Order' for the extra $200 but now I'm being told it's still going to be 2 weeks?! WTH?!? WHY PAY EXTRA$?
I thought you were top line??"
"Customers for life.
Not only was all the questions I had answered in a timely manner, but the changes made after we ordered, were handled with care to ensure it all was correct.
This is my wife's third time using Xotic PC to customize my sager and add some tweaks to her Asus.... But she reminded me that the current sager which is one she customized on here, but she said.... It's the only place to go if you want it all done right. 15/10 "
"The purchase process was easy and smooth. It should be arriving tomorrow. Rush build is awesome seeing how I just placed my order 2 or 3 days ago. Im very happy that I don't have to make my first payment untill my next pay day. I will defenently be recommending this to any of my gaming buddies that are looking to purchase a new gaming rig. Thank you very much XOTICPC."
"Tons of build options, transparent tracking and great upgrade programs. Haven't received my build yet but excited for it!"
"The order process was simple. Prices good. Requests for a review came before laptop. (Deliver based on unit production.) Customer service very friendly and helpful."
"Ordered a ready to ship model and its currently in build mode.
Not a very good experience."
"I have had to send my laptop in for repairs 3 times. Two of the times it had to go to MSI. All 3 times the repairs were done very well and were very cost effective."
"A couple of things, a asked for guidance on selecting a laptop and you were slow to respond. also, didn't know if I could use my points to purchase a new laptop? Had to remind you to get a quote on my existing laptop. But Xotic offers a great service and excellent personal support, won't shop anywhere else! "
"I had a fantastic experience purchasing a custom computer from XoticPC. The wide range of options allowed me to tailor my build exactly to my needs, and the process was smooth and hassle-free. Customer service was responsive and helpful throughout. The quality of the final product exceeded my expectations, and I couldn't be happier with my purchase. I would definitely buy from XoticPC again!"
"The website was easy to use and it had option that I actually wanted with high end cpus and gpud. I like that you can scale the price back with an older model of one or the other. Check out was seamless with many options to pay that help the customer get he purchase they want."
"Very fast response time. I had a question about my purchase and I met with a representative that gave me valuable information about next steps."
"Loved the experience from picking all the way to buying my PC. "
"Appears to be a great product. Time will tell. "
"I appreciate that all of the questions I had were answered. No issues and everything was simple."
"Very smooth experience overall."