"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"The whole process was an easy experience. And the “after purchase” customer service was awesome. "
"Quick and easy process "
"Swear nothing but good to say about XOTIC and their service. Will most def be purchasing more than one with them"
"placing my order was easy and the payment method was very good, now waiting for the order to be delivered"
"This purchase has been amazing in terms of guidance and customer service from start to finish! Real support in choosing the right build along with support for purchasing it is on another level compared to other companies! Great stuff, will definitely be buying form these folks again!"
"My husband got a gaming laptop through Xotic a year ago or so. I recently started using it and I can say is so great. Now he order me one to start my gaming nook on his man cave. I am so excited. "
"I had a great experience, wasn’t to sure what to expect but purchase was seamless and as advertised."
"Easy to navigate. We have a laptop that we got last year and are very happy with it. That is why we are getting a tower for our home."
"Very fast and helpful customer service "
"The website is easy to use, anything user friendly is always a plus. I was sent a confirmation email, a email asking if I had questions, and email for checking the status of completion. I was given a timeframe and I didn’t purchase the rush option so I’ll just keep checking in. I also forgot to mention I received an email about a part I purchased with a little detail about it, nice touch. Overall I’m satisfied with my purchase and can’t wait to receive it."
"First time buying a built gaming pc. Website was vary helpfull. Love the fact that it shows the specs. "
"We've ordered 2 laptops and a desktop from XOTICPC now and every time customer service has been nothing short of amazing. The order process is VERY simple and straight-forward."
"Easy to customize PC. Reasonable prices. "
"Lots of fun configuring just what I wanted."
"Just received my laptop yesterday 8/5/2024 from UPS. Packaged well I’m just beyond ecstatic. The graphics, ram and screen is what a girl like me is always looking for in a gaming laptop. Couldn’t be anymore happier. "