"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Had a few questions and they were answered quickly and accurately. And even though this beast of a pc I ordered costs almost as much as I make in a whole year ( on disability) It will be worth it. I just hope it is good as I hope it will be with no issues."
"I love the additional options they have and the support."
"Ordering was hassle free, experience was good so far and there was plenty of available options to choose from. X170KMG is a beast of a machine wish you had an AMD version, but I guess that would be up to Sager/Clevo to make either way the laptop will serve me for a longtime. This being my first experience with Xotic PC I can't say much else about customer service although I do appreciate the pc build tracker feature it seems like it's not updated in real time."
"Really good experience. I got to choose exactly what I wanted and build it. If I buy another one it will definitely be from xotic pc"
"Pre ordered a ryzen laptop with 3070. Hopefully the silicon shortage doesn't effect it."
"Great and easy process and options "
"I hadn't heard of Xotic but took a chance on them. The delivered the upgraded laptop faster than expected. Laptop had no damages or marks from upgrades I had them perform. Laptop is great. I would recommend Xotic."
"I’m just now in the process of ordering my first gaming PC and the experience has been great, it was easy to upgrade the components and customize my PC based off the budget I had available! I also decided I wanted to upgrade a few things after the fact and I am currently in talks with the customer service department who got back to me right away and is helping me with that! The staff is very knowledgeable and willing to help which is greatly appreciated! So far so good and I will follow up and write a review once I actually receive my gaming PC and go over it thank you!"
"im currently waiting but customer support did answer all my questions as i went thru the customization process pretty dope"
"Soooo many options for a custom build. The website made it super easy to pick too."
"Great customer experience and excited to use my new laptop."
"The service it give to its customers is really good."
"The company has gone out of their way to ask if I have questions or feedback."
"Great customer service didn’t have what I wanted but helped me get the next best thing. Product handling time was fast. Thanks for speedy shipping."
"What I needed, at a price I could afford"