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Product & services pricing
4.49/5
Chance of future purchase:
4.40/5
Shipping & packaging:
4.19/5
Customer service:
4.40/5
Return/Replacement policy:
4.45/5
Featured Review


Verified
5/5

2021-03-29

Great Experience

"Ordering was easy and fast. Customer service was great. They kept me informed of my purchase. "

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Verified
5/5

2021-03-29

I'm very excited to receive my laptop

"I haven't received the product yet . My experience with the sale was great . Ordering was easy and straight forward. And an email was sent "

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Verified
5/5

2021-03-29

Continued buying

"First of all thank you for supporting us gamers! I have bought multiple laptops through Xotic and they haven’t disappointed. Throughout the purchase the only one that broke was after three years. I contacted support whom quickly helped and was efficient. Unfortunately it costed more to service than buy a new one. Therefore, I’ve preordered a new asus rog strix and cannot wait for it!
Thank you Xotic and keep up the good work.
"

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Verified
5/5

2021-03-29

"In Stock" became "ETA July"

"That's pretty much it. "In Stock" became $4k is in limbo, after I paid. I'll know more about how my experience was sometime this summer, maybe. "


Verified
5/5

2021-03-28

Great, simple, experience.

"Well, it's not completed yet, but everything about the purchase went smooth and quick. Was a very simple process to upgrade my pc. Would recommend to anyone. "

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Verified
5/5

2021-03-28

Good Experience

"The experience I had was good."

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Verified
2/5

2021-03-27

Easy, but customer support and shipping are kind of a joke

"Finding and building a good laptop was easy and the customization process was a breeze. Many options to choose from and the financing made it a stress free process! HOW EVER. Very disappointed in the shipping. I paid for next day and it's now been "shipping" for 3days. Tried speaking to customer service and have gotten no response."

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Verified
5/5

2021-03-28

Very nice!

"The ordering process was very user friendly and I look forward to receiving the pc i ordered. "

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Verified
5/5

2021-03-28

Excellent experience

"I was happy to deal with you"

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Verified
5/5

2021-03-26

Good customer service

"The customer service representative responded to my questions about fans right away and was very nice and helpful!"

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Verified
5/5

2021-03-26

Very easy to do business with.

"Very responsive to assisting you with any questions. High quality product. This is the second Laptop I’ve purchased from these guys and it was super easy. As someone that builds my own PC’s the prices are very reasonable."

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Verified
5/5

2021-03-26

2nd computer purchase

"This is the second custom laptop we are purchasing. Although I have not recieved the second one yet I am confident it eill ne just as the first one! Lightning fast, durable, and reliable. We are an event company and need our laptops in fast working order. From using it to program led labels or running multiple live streams these units preform flawless everytime. Thank you exotic pc and can't wait to have our new one in stock.
"

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Verified
5/5

2021-03-26

Amazing

"Great and easy to build and preorder my new laptop at very reasonable prices."

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Verified
5/5

2021-03-25

Outstanding

"Website was easy to use, and everything was organized and thought out. I cannot wait to receive my first purchase of many more to come."

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Verified
5/5

2021-03-24

Awesome

"Great experience. There are many options to choose from. "

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