"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"The customization options were very complete."
"Ordering wasn't too complicated"
"I needed a 5800x and a rtx 3080"
"I just ordered a laptop through XOTIC. I looked at other sites but continued to come back to this site due to all the customization options I was afforded. "
"I bought an extra thing by mistake and sent them an email, they answered fast, cancelled the item I bought by mistake. My laptop arrived quite fast (waaay before the expected delivery, nothing broken inside, well packed). Totally recommend, it is custom build (and cheaper than what an alienware/other brands would be). Loving it so far."
"Paid for laptop to be delivered next day, it wasn't delivered until three days later. Was on a work deadline and needed it immediately. There should be a disclaimer that the date you select it to be delivered by -- and pay the fees for -- may not be the date you get it. There are only two components to an online transaction -- you pay and it's shipped. I held up my end, XOTICPC did no."
"So far so good. Quick and easy."
"Good pc amazing build love it "
"First time buyer and painless"
"I have now bought a total of three XOTIC laptops, and each one has been amazing. Even the few issues that I have had were dealt with quickly and competently. I highly recommend their machines for anyone who needs a gaming computer that stands up to the test. My wife, daughter and I all thank you very much!"
"I ordered the product I wanted very painless. I spoke to customer service days prior to get more educated about the processor and RAM. I can’t wait to get my product!"
"Site was easy to navigate through and I was able to get exactly what I wanted. Can't wait to actually get my hands on my laptop"
"This will be my second laptop and third purchase overall from xoticpc and its been great everytime. "
"The site is nice to pick what you want to build the best rig. If you know nothing this at least kinda lays it out for you. And even if you don’t get the best things you will know what you want to save up to to be able to upgrade at a later date. The custom lazer edging and colored cords are a nice touch to begin some personalization as soon as you get it."
"So for it has been a great experience and helped a lot when going to customize my laptop! Excited for it to come in!"