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Verified
5/5

2005-08-16

"exactly as advertised, love the fans. Shipping worked out great, although I wasn't in town when they came, so it did kind of torture me."

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Being easy to reach
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Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
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Verified
5/5

2005-08-16

"I was very satisfied with my purchase from Xoxide, which consisted of parts to mod the cables in my computer case (wire sleeving, molex connectors, tools, etc.), a 60mm fan and a cathode. Many of theses products i was unable to find elsewhere, but Xoxide had a varied selection of each of them, and at a far lower price than other sites. Also the shipping experience was far superioir to other companies (cough... newegg... cough... cough), all the products arrived a day early and in perfect condition.

Had no problems at all so i gotta give Xoxide a 10 outta 10.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-08-14

"on wed i ordered a power supply tester, during the order when i put in my rewards username i put in the wrong username i put in the one for the forum. the system wouldn't let me use the same info for the rewards and forum and when i sent an email asking y it was never answered. it also took a week and a half to recieve my item, it only traveled an hour n a half

second purchase
on 10-14 i made my second purchase thru xoxide. got a thermalright heatsink because they were the cheapest i found. this order experience was much better than the last one got my item in 2 days.

third purchase
on 10-19 i made a third purchase, I ordered a few fans and recieved them about 2 days later. they worked when i tested them, will find out how well they work when I finish building my pc for thanksgiving

my fourth purchase was some cathode lights and artic silver 5, the lights, one is red and the other uv, they both work great and i recieved them quickly, in my case the as5 had no affect, it didnt lower temps.

purchase 5
new case, it arrived quick and in great shape, works perfect and no scratches on the window
"

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Verified
5/5

2005-08-13

"Building my first custom system. Xoxide had about the best selection of UV reactive cables and parts that I found. They had Everything in stock, and I had it all within one day. Outstanding live customer service answered all my questions (first system!) before I ordered."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-08-11

"the only thing you're missing is paypal as a payment option"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
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Resolving problems
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Being trustworthy
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Being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-08-11

"Xoxide.com had the best prices bar none on what I was ordering, they shipped the same day I ordered, and the shipping got here one day early! (Ordered Tuesday with three day shipping and got it on Thursday morning.) Actually, I thought UPS was incapable of delivering anything ahead of schedule, but it seems I was proven wrong.

Bottom line: Would I order from Xoxide again or recommend them to friends? Without a doubt, yes and yes!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
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Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
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Being trustworthy
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Overall web site
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Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-08-10

"I bought a Steelpad 4D mousepad from them. The whole order went through without a problem. I recieved the product in time and it was packed sufficiently. I have ordered from them before (straps to carry my computer) and that time everything went as planned. I also have been to the community forums on there website to ask how to set up a hard drive (partitioning and such). The people on the forum were very helpful and i was able to set it up without a problem. The great thing was, i didn't even order the harddrive from them, yet they still helped me. Great people, i recommend them and will buy from them again. 10/10"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-08-10

"I received everything I ordered fast and intact. All the parts I ordered worked out great and I'll definitely buy stuff from xoxide again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-08-09

" Xoxide is an awesome place for finding modding parts and accessories. The customer service was awesome and shipping was reasonable. They have great deals on occasion and an awesome selection for harder to find custom parts.
Like I said though, awesome customer service. I will definitely buy from them again in the future if I have the need for any more modding parts.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-08-07

"Xoxide's service was great! The product pricing was very affordable and products seem to be of good quality. Shipping prices were fair and products arrived shortly after order. I plan on shopping with Xoxide agian."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
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Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service being easy to reach
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-08-07

" This was my first experience with Xoxide, and I was very happy. The product came very early, even though I had chosen ground shipment! I will continue purchasing from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
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Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-08-07

"I have purchased from XOXIDE on three separate occasions, every since time I was MORE THAN SATISFIED. If I place an order online at 2AM, I can be almost 100% sure that when I wake up the next morning XOXIDE has already packaged & shipped my order... I've shopped at hundreds of online stores, and I can honestly say that OXIDE's speed, selection, and understanding of the technology is unmatched!

I am normally very hard to impress, but XOXIDE has exceeded my expectations on all fronts... I would definately reccomend them!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-08-04

"When code takes over and monkeys press the buttons there will still be XOXIDE....ready to ship you that sweet mod, and doin it in style.
Keep_it_cool_or_die XoXiDe Rulz
"

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Verified
5/5

2005-08-04

"Xoxide is a great website.. and company.. they have a very wide selection of anything and everything you'll need to maximize your PC Gaming or Buisness experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-08-03

"Always excellent service, fast mail reply, fast shipping and good price.
They quickly replied to my many questions about items and policies in a courteous manner, excellent customer service.I highly recommend Xoxide to those considering purchasing from them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services