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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2005-06-26

"Great Site and Great Service! My first order from them and I was impressed. They carry items not listed or in stock at other sites I use. I ordered over the weekend, all items confirmed and shipped out Monday. I received package UPS ground on Thursday. Very good prices and shipping. Will shop again!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Making decisions on their own
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Verified
5/5

2005-06-26

"I am very pleased with my experience at Xoxide. The website is easy to use and features specials all the time. In my case I got a big rebate on a power supply which saved me money and made my rig run perfectly. Shipping was prompt. I also like the idea of their rewards program which seems very generous. Thanks Xoxide!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-06-26

"Xoxide filled my order in a timely manner. When I contacted them about shipping an incorrect item, they promptly sent the correct item out and told me to keep the incorrect item as componsation for the inconveince."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-06-25

"They happily changed my order without telling me (dropped several items). Package just arrived with them conspicuously absent - even though they showed up on my invoice and all confirmation emails. Was not charged, but will never shop here again, not entirely sure why this store has a high rating."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Being easy to reach
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Resolving problems
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Overall web site
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Verified
5/5

2005-06-25

"What can I say? Xoxide is one of the best sellers I have purchased from. They are definately on my top 5 list, along with Newegg, Zipzoomfly, and others. The service is awsome. Shipping is a little longer than stated sometimes, but in about 5 orders ive only recieved one nonworking item, and it was just a bad powersupply because the box was undamaged. I have ordered from Xoxide many times before (more than 10) and have spent over $500 dollars with them, and I will continue to buy all my computer modding supplies from them because they have excellent prices, good service, and a great overall buying experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-06-25

"Very nice packaging--they wrapped my case in an extra box. Most places just send the case and put a sticker on it. The shipping prices are much better than any I've seen. In fact their UPS prices are a STEAL! Everything was in beautiful shape and on time, good tracking. Their site is easy to navigate. I'll shop there again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
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Being easy to reach
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Resolving problems
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Verified
5/5

2005-06-25

"I'm building a high end computer and I wanted a high end power supply. Xoxide had the best price on the Silverstone Zeus 650W. It came well packaged, and on time. These people are the best!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy

Verified
5/5

2005-06-25

"Great Company to order from. I will tell all of my friends about the Great service you get at Xoxide"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
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Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Bil
Verified
5/5

2005-06-25

"160236 was the order number, if it makes a difference for invoice #. Anyway, the selection is great, that why I buy from them. This is the second order that I have made from them & I will continue to do so."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2005-06-25

"I purchased a duct modding kit(Sunbeam Overclocker Cooling Kit)from Xoxide and I'm very happy with it. Their service personal processed my order and shipped it very fast. I'm very please with their quality of products. I heartily recommend their store for anyones needs for solutions to their cooling needs."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
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Being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-06-24

"This was my2nd purchase with xoxide .
This shop is jsut great , they offer even combos .
Really fast-shipping (because it ships same day usually) , the costumer service is really nice.
i will shop here again
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Web site being easy to use
Speed of web site
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Verified
5/5

2005-06-20

"THis was my first order with xoxide. Might I say that it was a pleasureable one. One of the items that i ordered was broken upon arrival, It was an atx molex pin remover. I called and spoke to Dot and explained waht happened . She fixed the problem right away she shipped me out another pin remover that same day and didn't charge me for shipping nor did I have to rma the product. This is why I have purchased from Xoxide again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-06-19

"I was completely happy with my purchase of a AudioFX Force Feedback Gaming Headset It was so easy and fast. My confirmation was sent and out went my order, it was the fastest I have ever received any of my on-line purchases..AND NOT 1 Problem! WHOOHOO! You will not be let down by XOXIDE! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-06-18

"Excellent service. They shipped my package the next day, shipping was a little slow but I got what I purchased. Package came as advertised. Highly reccomended, I would buy again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-06-17

"Xoxide always has great prices for the merchandise I require and I trust their products due to experience with the high quality of their brands. The only thing I think could be better is if they had shipping like Newegg.com"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability