"this is the 2nd order i had with xoxide.com. so far, i have bought 2 cases.
shipping took about 1 week.
cases arrived ok in their original china boxes."
"Xoxide is a very good online store. Very cheap, fast, and great. "
"Great store! Always fast shipping every time I have ordered, orders come perfectly... everything packaged great :) Awesome prices and a great community forum, too! :) Highly recommended!"
"I accidently odered the wrong power supply and they cancelled it with no problems. Placed order again and it was shipped the next day. Recieved my shipment two days after order, all parts were packaged well and in perfect condition. The only problem was that they accidently sent me the wrong case fan. I called customer service and they were friendly, quick, and effective. They are shipping out my new case ASAP and I dont even have to send back the one they sent by accident. Three statements can sum up xoxide.com competitive prices, good selection, and great service. I definately plan on ordering from them again."
"Shipping was fast and cheap, no tax was also a huge bonus. Item was in perfect condition upon arrival and the website was easy to navigate, amazing prices, near everything on sale!
Will definetely purchase from Xoxide again!
-Mike"
"I have made purchases with xoxide quite a bit,
they have great products at reasonable prices,
good customer support, and shipping is very quick.
the product usually gets here b4 I expect it to which is kinda nice. I would and will definatly make more purchases from them."
"Xoxide has been great in the past ofr me and still has my support."
"This is the second purchase I have made from Xoxide.com and the second time I have been amazed. By their fast shipping time and great customer service. They always have the best deals on the greatest products and I absolutely love X-Hour. Much ado to Xoxide and keep up the excellent work guys!"
"My third purchase from xoxide and I must say I am quite pleased with the results. Not only was the products on an amazing sales but the order was shipped very promptly and packed quite well, not even a dent in the box. Was missing one of the products, contacted them and they replied quickily and in a friendly fashion, and were going to send out the missing fan as soon as they got them in stock again. I am very pleased with xoxide in every way and would reccomend anyone to buy from them."
"I ordered a case on 1/17/05 got a tracking # 1/18/05 and the case was at my door 1/19/05! Outstanding speed filling the order and getting it to UPS. On top of all that, shipping was HALF of what other sites charge! I will definitely shop here again."
"This Is my Fifth purchess from Xoxide. This time i Purchesed a mouse, keyboard and speaker combo. There was a manufacturers defict and Xoxide Replaced it for Free. I was very supprised with this great service that i recomeded it to a friend and he now uses xoxide. NO ONE BEATS THEIR PRICES!"
"Ordered 3 red UV reactive cables Dual Cold Cathode Lights on 1/9 received them on 1/12. Receiving them early was great. Mistake was buying their generic cables instead of a brand name like thermaltake. The cables looked great on there website. In fact the IDE cables glow a pale whitish green (YUCK) and the floppy cable glows a pale orange. Probably not worth returning the cables and UV lights because of shipping costs."
"Ordered on Sunday, received order on Thursday. Excellent experience on this order and all others as well."
"I have had two very bad expieriences with xoxide!
I have shopped online with a number of companies and while not all are great I have had good luck up to this point.
So I ordered a Ultra 500w power supply and it ended up defective. No worries, this kind of stuff happens all the time. Only problem is there is a three day wait for any kind of support and that is if they even call you back at all. When you do get someone on the phone the level of custumer service is horrible in all of my calls (at least the 5 that they actually called me back on). I wasn't even being a jerk. They just dont seem to care about thier customers, only the customers money.
I ended up ordereing two power supplies both of which I paid shipping to and from (because they never sent an RMA on the fist one till after thier acceptable return policy had expired), had to badger the repeatedly to replace defective UV cold cathode tubes, they shorted me a set of uv sleeving which they still wont send me and I paid a 15% restocking fee to top it all off.
These guys are crooks and I HIGHLY advise you to take your money elsewere. If they think they can screw me out of my money and I would let it go they thought wrong!
Do not shop at Xoxide.com
BTW I am in customer service manager for a major electronics retail chain for a living so I know what I am talking about when it cames to customer service. I also have alot of patience when it comes to working with others in customer service positions, so this is not some random rant. "
"i ordered a Power supply along with a thermaltake tsunami dream case & some uv lights, i have only recieved a the power supply & the uv lights, i have call them multiple times they havent been able to supply me information in how long is going to take for the Thermaltake case to arrive becase they order it to the thermaltake supplier when on the site doesnt say anything of it being out of stock. now i have a bunch of parts and nowhere to put them in. not going to buy from them again never!!!!! they dont even respond to emails and the phone 1 out of 20 times.
"