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Verified
5/5

2004-11-30

"I had ordered a Steel Chieftec Dragon Case with Window, in blue, from Xoxide.com; I should have went with aluminum, but was my fault. I got a heck of a deal as these were on sale for $50.

My shipment arrived with a scratch on the case door, the packing material was damaged, and the inside of the acrylic window looked like there were 3 huge key gashings on the inside of it.

I emailed xoxide, and within 4 days, they were so genuine and sent replacement case doors out. There were still scratches on the inside of the case, but it turned out to be a defect in the acrylic mold, but they still paid for me to ship my old case doors out to them.

They didn't complain one bit to the fact that it took me nearly 4 weeks to ship it out due to having no license, and no way to get a delivery pickup, (thank god I was able to flag down a UPS guy driving down the road).

All I can say, is this company isn't afraid to spend a few bucks to make my life a bit easier. They may be annoyed with me, but I am sorry for my ignorance. They are really top-notch.

I would definantly recommend them.

Especially after my experience of Tiger Direct, Xoxide has restored my faith in honest and kind companies.
"

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Overall quality of the company
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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
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Variety of brands and products offered
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Ease of ordering online
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Verified
5/5

2004-11-29

"Awesome!!! Fast shipping. Great Deals. I will definitely be buying again from this store."

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Verified
4/5

2004-11-28

"I was overall pleased ,with the exception of the time it took them to process my order i ordered it 2nd day air . they took so long it negated that deliver, but otherwise i got a great looking case and can say that i would be willing to deal with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-11-26

"My order arrived promptly and in excellent shape... no problems whatsoever with the on-line order, payment, anything.

I will absolutely plan on buying from Xoxide for any future system upgrades.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-11-25

"Great company. I have purchased probably 500+ dollars with Xoxide. I have had no problems with this seller."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
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Ability to determine if a product was in-stock real time
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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2004-11-25

"Great place to buy computer parts! Although I only bought one neon light to supplement the neon light already placed in my case, it had the best packing possible! Quick shipment and an easy to use/read website. Thanks Xoxide!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-11-12

"I have purchased three cases from them on three seperate orders. I am very pleased with service, shipping, and the quality of the products received. I really like the clear cases that Xoxide brands. They have lots of room and are easily assembled.

I recently built a ground up system using a Soyo Dragon V2.0, Xoxide acrylic blue case, five hard drives, and three CD/DVD drives. I sat down with the case and it took me about 5 hours to build the new case, take everything out of the old case and transfer it to the new.

I was very very pleased in that all the necessary hardware was included with the case - I did not need to get up and make trips to the hardware store to get supplies.

The case looks great. I am a frequent shopper at this site and will continue to be.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2004-11-12

"prices fair, excellent customer support, items well packed and shipped promptly, overall great purchasing experience, will buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
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Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2004-11-12

"Second order with Xoxide. Both times, they shipped quick and complete. Web site is easy to navigate, and they have a great variety of manufacturers to choose from. Prices have proven to be the best, with rare exceptions, and I do a lot of research before I buy. Always looking for the best price, and Xoxide comes through.
I will be a long-time customer of Xoxide.
A+ all the way around.
Rob
Computer Builder/Tech Consultant
Westlake Village, CA.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-11-11

"Great store, fast shipping!! I have already bought from them again since and I will be shopping here a lot more! AAA+++ "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
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Verified
5/5

2004-11-09

"i have bought from this company before, and not only are most of the prices outstanding (especially during the X-hour) but their service is really good for a small company. i live close, but i called in because they missed an item in the order, and i called in, didnt get an answering machine, a person (very nice lady) actually answered and i was on the phone (long distance) for less than a minute, and they overnighted it UPS to my door the next afteroon. excellent prices and hard to find stuff, will do business with again!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-11-07

"My order was shipped promptly and was exactly what I expected. The transaction was fast and painless. This is a real stand up shop."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2004-11-06

"Excellent store!! Fantastic customer service! I will continue to do business with them. I highly recommend them to anyone looking for cases and/or mod accessories. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
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Speed of web site

Verified
5/5

2004-11-05

"Nice selection, good prices, and extremely fast shipping. I will definitely order from Xoxide again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Verified
5/5

2004-11-05

"This was a very nice online store. they have a very easy to browse interface, great product, great prices, and absolutly awesome shipping. (one week UPS to canada for 10 bucks). I definatly enjoyed my experience with xoxide, infact i just placed a second order with them, The item shipped the next day and should hopefully arive by early next week"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with