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Chance of future purchase:
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Verified
5/5

2004-03-30

"These guys were really good at giving me what I wanted and I definatly would recommend them to all my friends for our gaming needs ."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
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Delivering products on-time
Overall technical support
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Verified
5/5

2004-03-29

"Love these guys. Great Customer Service. Really Care About Their Customers, Very Personal."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-03-28

"One of the best online shopping exeriences ever! Great selection, product was great when I received it and shipping was phenomenal. I received my case 2 days earlier than expected! Would absolutely do business with again. Keep up the good work!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2004-03-25

"I am really satisfied with the shopping experience at Xoxide.com. I ordered a computer case and power supply on a Monday (Guam time) and it arrived a couple of weeks later, which is standard when you live way out here in the pacific. I am amazed that they were able to ship to Guam. Not many online computer companies are willing to ship to, let alone do business with, customers on Guam (a U.S. territory, NOT A FOREIGN COUNTRY). To make a long story short, XOXIDE.COM totally rocks!!! Thanks Xoxide!!! Now if I can find an online merchant willing to ship to Guam (USPS "Priority Mail")."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-03-24

"Great service,received what i ordered and in good packaging. Will definately buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
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Resolving problems
N/A
Being knowledgeable
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Being easy to reach
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2004-03-23

"A small problem with ordered item being 'out-of-stock' .. and not being notified for a few days of the problem. They did ship quikcly at no extra charge as I requested to get the items on time.

Would buy from again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-23

"Very good service. I ordered a clear acrylic case about 2 weeks ago, hoping it would arrive by Spring break. Instead, it arrived earlier, which was a major plus. Xoxide was fast processing my order and shipping it! A+"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Resolving problems
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-22

"I really enjoyed using this site. It was user friendly, easy to use and very convenient. The service was quick and I was able to use my computer parts within days of purchase."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
N/A
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
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Resolving problems
N/A
Being knowledgeable
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Customer service making decisions on their own
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Speed of web site
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Web site being easy to use

5/5

2004-03-20

"xoxide.com is one of the best places ive seen for buying mods, although my current order isnt in obviously since i jus ordered it, ive ordered many times before and everything is always great, i love this store"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
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Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-03-19

"I purchased 2-2 device rouded IDE cables and a round floppy cable. I made the purchase online on March 1. I received a confirmation email from Xoxide within minutes confirming my order. The following day, I received another email showing the order had processed and had been set for delivery. The email also contained a tracking number for my purchase. By Friday March 5, I had my products.
The prices that Xoxide had were extremely competitive. The same products I purchased for less than $20 (including shipping) would have cost me more than $60 had I bought from a regular store.
I would not hesitate to order from Xoxide again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-19

"great seller! fast. good selection. would buy again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-19

"Great selection of products at even greater prices. Will definitely use in the future. Some of the best and bizarre System mods around"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
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Overall customer service
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Customer service resolving problems
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-03-17

"Xoxide.com has proven to be a great reseller source for several custom items for my new home pc. I found this "Reseller" to be A+ in ease of online purchasing and A+ in shipping to me as promised. I would reccomend this company to anyone in need of their products. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
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Making decisions on their own
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Overall customer service
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Verified
4/5

2004-03-16

"I purchased several items including a new Thermaltake case. The case was sent out imediately while the rest of the order is still waiting on an out-of-stock item. I guess I might be upset if any of it were crucial to get my new system up and running but the people in customer service have been outstanding. They keep me informed and have replied to each of my emails. I will definately be using Xoxide in the future.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-16

"Great service, Shipped Fast, great quality, the stuff gamers need"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use