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1/5

2014-12-16

"First off.....the only positive here are the people that answer the phones. They are polite and helpful. They speak English well also which is a plus.
HOWEVER: Xplornet is very expensive, internet fails near daily. It is ultra slow. They do not inform you of their policies and terms while asking questions rather they are vague and dismissive. They extort money for hardware that is returned. They are threatening when dealing with conflict resolution rather than a proactive stance. For further details please email; ****@**** and I will inform you in detail of my horrific experience. Highly recommend you DO NOT USE this mickey mouse operation. Use a hot spot instead for rural areas. I have details of great options that family members use. Thank you for your time and buyer beware.
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