ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
XteamMods

6 reviews
3.34 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2005-07-27

"I purchased a premod xbox with a bigger HD and a fan upgrade. The unit came promptly and just screams professional. They take care of a lot of the confusing configuration stuff, which was a relief, I was just able to plug in and go. I couldnt reccomend this site enough. You get more than you pay for and they seem genuinely concerned with making sure you are happy. I will absolutely do all my future business with them and direct others to them as well. Outstanding. Now back to my gaming....."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2005-04-20

"I ordered a PS2 from this store in 2003. I had trouble getting them to deliver it, but it was Christmas, so I gave them the benefit of the doubt. Then, like a dummy, I ordered another one in 2004. The first one had burned out after only 10 months. What a nightmare. They didn't ship it for three months, and they kept giving me all the same excuses they did the year before. When it finally did arrive, it was defective. I sent it back, and never was given a replacement or a refund, even though they kept promising me one of them. I too had to finally get a chargeback from my credit card company. If you buy from this company, be prepared."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-04-10

"Just a complete pleasure to order with. Very helpful perple. The customer service is the best I have seen anywhere. I can HIGHly recomment this shop for any kind of gaming modification. They #1 and I will NOT go anywhere else.

BTW got my new PStwo within a week! Other site take WEEKS. The units works flawlessly!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2005-02-17

"You can see the glowing reports both here and at their website but if you follow their website closely you will find one angry customer after another whose posts are promptly deleted. I ordered a premodded ps2 system for my son on Jan 10. It is now Feb 16 and I have nothing to show for my $295, even though they told me it had been shipped over 3 weeks ago. They kept telling me they would send a tracking number soon but soon never came and neither did the merchandise. I finally had to file a claim through my credit card company and they are investigating them. I haven't decided whether they are complete flakes or scam artists. Either way I would strongly suggest not doing business with them.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is committed to quality products and services
N/A
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-09-02

"Excellent service. I'm a total noob when it comes to xbox modding. I went with this company after reading a review about them here, and am very glad I chose them. They installed a Xenium ICE and upgraded my harddrive to 120GB. It works perfectly, no learning curve or long instructions to read... just boot up, select the default/factory Microsoft BIOS or the alternate one. When choosing the alternate one I'm now able to play my backups of my games. Works flawlessly, I'm very happy with their product and service. They did return the xbox in the original box I sent to them in though, and the box I used was one I got for whatever else in the past... I just recycled the box. Needless to say, it was a little beat up by the time I got the modded xbox box back (the boxes 3rd use)... so the only recommendation I would have would be to make sure you have a new firm, sturdy box when sending them your equipment. They accept Paypal, and had excellent email communication. They sent me the UPS tracking number as soon as they shipped it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-02-19

"Great service for us gamers. Nice people all around. I have no complaints. System arrived FAST and worked as described. From my experience this site is A+++. There where a few others I looked at that had lower prices but for the service and speed I would pay double. Emails are returned FAST too. They are good at what they do and work hard... It trully shows in their work and service.



"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site