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Return/Replacement policy:
0.00/5

Verified
5/5

2004-12-17

"Quickly shipped and with the best price to be found. Never had a problem with XtremeGear!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
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Is committed to quality products and services
Is easy to do business with

Verified
5/5

2004-12-17

"Very easy purchase. Helpful staff. Fairly fast ship. Would buy from again."

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Verified
5/5

2004-12-16

"Great service and fast shipping.I will buy from them again. I build custom built computers and this company has a good stock of parts.
Thanks
Jack Goodpasture
"

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Overall quality of the company
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Verified
5/5

2004-12-16

"Web site made it easy to find the graphics card we wanted. Order was shipped the next day."

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Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-12-15

"The web navigation within the site is obvious, and throughly x-linked, the products are well identified, specifications are documented in detail, w/closeup pictures of your selections. I received at every step, the status of my order and shipment via email. I would fully recomend them. Oh did I mention insanely low prices, and a high product quality. Nice to see this kind of rebirth happening again in the United States!! Thanks guys, you have my continued business"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-12-15

"This shopping expierence was easy and the price was very good"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-12-15

"Before I purchased somthing from this company, I did a lot of reading on this site and other forums. The company seem to be overall average for a rating for six. I decided to take chance and ordered a XFX 6600GT AGP on Dec. 13th.

Been about two days, and no updates on their order status site. Getting me worried, feel like those who had the problem are true.

I recently emailed them, so hopefully good news come out.

Another note, I'm only about two hours from them so it shouldn't take more than one day to ship the product.

I will update this as it continue to move on.

Update: 12/19/04
Received my item about a few days ago, and it was fast delivery. I emailed them, and they got back very quickly and respond with excellent customer service. My video card came in as described and it was brand new! A+, and will do business game.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-12-15

"Web Site was very easy to use. Price was excellent. Order arrived very quickly. I would definitely buy from this vendor again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
4/5

2004-12-15

"good price, good first response could be better at letting you know the ship date or the processing of the order. all and all a good buying experience"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy

Verified
5/5

2004-12-15

"Easy to purchase, fast to ship, very easy and willing to accept a return of a product. Would definitely purchase from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
2/5

2004-12-14

"This is a revision of my previous feedback for this merchant. I can say that they seem to be an honest company that really wants to do a good job... but I think they have some work to do. The case (one of four items I ordered) was on back order, and was not notified of this, until I called them. Cancelled the case, and waiting for the money (case + shipping) to appear in my account. Overall, I would say this: if time is not an issue, and if you don't mind following up, go ahead and order from this vendor. I am confident you will get your order... just apply your own cost/benefit equation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused

Verified
5/5

2004-12-14

"As usual, my order from Xtreme Gear arrived on time and in perfect working order. Thanks for the great service.
Kenny Hagstrom
Slick Systems
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-12-14

"Pricing is fairly good on most items, I had no problems with my order and it shipped on time. I have since again bought from Xtremegear and would tell others to do so as well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-12-10

"I purchased an eVGA GEFORCE FX 5700 LE 256MB video card from this company on a Sunday afternoon online. The price was great and now on the following Friday I have the card working happily in my machine. I had no problems with my order although I should note that the card comes in a bubble wrap instead of in a box. But you can't beat the price or the speed of delivery (given that price)."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-12-10

"Hard to find eVGA 6800 ultra PCI-e cards were on their website with an in-stock counter showing 3 left available. I ordered immediately, and the counter changed 5 minutes later. Prompt emails and FedEx number followed, item arrived 5 days later, all in all very good experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time