"Quick shipping, and awesome product. I’ve always been pleased with my experiences with xt. "
"The box came and it was opened in shipment. Some of the parts and mounting hardware were missing. From being opened and poorly packaged the tubing was nicked up. Also, it appears like the rack only comes from the cab rearward. Looking online the add is deceiving and shows a bed rack with cargo area on roof. I am in the process of trying to return. Hopefully the return process goes better than the purchasing experience."
"Package arrived and I was ready to assemble the rack system. However, there were a lot of missing mounting hardware components, and importantly the instruction wasn’t included. I called the customer service. They only gave me a refund of $25 for missing mounting hardware components. I bought mounting hardware parts I needed, which a local hardware store charged me about $70. And For a missing instruction, they don’t have it and they offered me a YouTube video for assembly instruction, which isn’t related to the brand I bought. Anyways, I had to put a lot of effort and figured everything out on my own. I’m satisfied with the rack system I have now, but I wouldn’t depend on extremeterrian.com for customer service and resources."
"Great product and super fast shipping! "
"Perfect it was easier then expected. "
"VERY UNHAPPY! Not buying anything ever again, I'm done!"
"Super fast shipping, Great service."
"Got my parts incredibly quick! Now I hope all goes well with my ordered parts."
"Got the product fast took 1.5 hours for garage to install and absolutely love it. Corrected the nasty factory rake I hated and gave jeep a much better stance. Still rides and drives great!"
"Great selection and always has something else I want."
"Product was good, fit fine and seems to be good quality. Packaging of the hub should be revised though. When I received it the wheel lugs were poking through the cardboard packaging "
"I ordered Rough Country X-Flex Adjustable Front and Rear Control Arms for 2 to 6-Inch Lift (07-18 Jeep Wrangler JK Cousin. The box should’ve had eight pieces of hardware in it. I only received two pieces the box was open. The control arms were heavy, and apparently was not shipped tight enough and they broke the box open. So I had to ship the pieces back that I had and wait to re-order what I need and hopefully I will get all my pieces this time. "
"Rear metal bumper is a great bumper, and well priced. However, it was packaged horribly. The right side of the bumper was scratched. Which needed touch up. This is the second bumper I've ordered, and both were barely in the box upon receiving. Something needs to change. Shipping was fast, but again, barely package when received. "
"Shipping was fast. product is good. ZERO paperwork in the box. "
"I've ordered a few times and quite a few products. The products and service has always been top notch. Very satisfied and highly recommend Extreme Terrain!"